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NYC Department of Social Services · 4 days ago

DATA & QUALITY ASSURANCE ANALYST

Manhattan, NY

Full-time

Onsite

Mid, Senior Level

3+ years exp

The NYC Department of Social Services is responsible for managing social services programs and funding. They are seeking a Data & Quality Assurance Analyst to supervise a team, perform data analysis, and ensure the accuracy of payment processing across the Division of Accounts Payable.

ConsultingGovernmentNon ProfitSocial

No H1B

U.S. Citizen Only

Responsibilities

Develop and maintain performance metrics and reporting systems to monitor payment processing activities across the division

Lead data analysis initiatives, including internal audits, to ensure compliance with policies and procedures

Analyze data and prepare reports identifying trends, discrepancies, and areas for improvement

Collaborate with unit directors and managers to collect and validate payment data

Collaborate with the Data Analysis & Quality Assurance Director in the development and delivery of staff training on data analytics and performance standards

Supervise staff engaged in data analysis and reporting functions

Assist in preparing executive-level presentations and reports on division performance and process improvement initiatives

Capture and track expenses for weekly, monthly, and annual management payment reports

Qualification

Data analysisPerformance metricsReport preparationSupervisionCollaboration

Required

Applicants must be permanent in the Associate Staff Analyst civil service title or be permanent in a comparable title eligible for 6.1.9 title change

A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area

A baccalaureate degree from an accredited college and three years of satisfactory full-time professional experience in the areas described in '1' above

An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in '1' above

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in '1' above

A combination of education and/or experience equivalent to '1', '2', '3', or '4' above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in '1' above

Benefits

Public Service Loan Forgiveness

Company

NYC Department of Social Services

The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).

Founded in 1966

New York, New York, USA

10001+ employees