Apply on Employer Site

JPMorganChase · 1 week ago

Product Portfolio Operations Director - Cross Product Strategy

New York, NY

Full-time

Onsite

Senior Level, Lead/Staff

$166K/yr - $260K/yr

10+ years exp

JPMorgan Chase is a leading financial services firm, and they are seeking a Product Portfolio Operations Director to lead a horizontal strategy function for a portfolio of financial services operations products. The role involves shaping solutions for operational excellence, regulatory compliance, and business outcomes, while collaborating with various stakeholders to optimize product delivery and drive operational effectiveness.

Asset ManagementBankingFinancial Services

Growth Opportunities

No H1B

Responsibilities

Work across products and product lines to ensure delivery against business objectives

Execute strategy for reporting and communications to support portfolio management operations and change initiatives

Oversee and coach teams to implement and adapt the full product-line framework

Ensure realization of core cross-product priorities, sequencing, and trade-offs

Implement portfolio-level tracking of controls, financials, resourcing needs, and key prioritization decisions

Drive operational effectiveness and continuous improvement initiatives

Collaborate with cross-functional teams to remove barriers to success

Develop and maintain product roadmaps aligned with business goals

Analyze customer feedback to inform product enhancements

Manage multiple priorities in a highly complex environment

Foster an inclusive culture that supports individual growth and career mobility

Qualification

Program managementOperational effectivenessAgile methodologiesProduct development life cycleAnalytical abilitiesCustomer orientationLeadership skillsChange managementProcess optimizationCommunication skillsTeam managementProblem-solving

Required

10 years of experience or equivalent expertise in program management or performance optimization

Proven ability to manage and implement operational effectiveness and portfolio management initiatives

Demonstrated experience operating within the product development life cycle and agile methodologies

Strong leadership and team management skills, including leading cross-functional teams

Excellent verbal and written communication skills for effective stakeholder engagement

Advanced analytical and problem-solving abilities

Experience in developing and implementing product strategies aligned with business goals

Ability to interpret data and make informed decisions

Strong customer orientation and experience gathering and analyzing customer feedback

Ability to lead within a highly complex environment and adapt to change

Proven track record of managing multiple priorities simultaneously

Preferred

Background in Consumer Banking, Business Banking, and Credit Cards

Experience with portfolio-level tracking and reporting

Familiarity with large-scale product portfolios

Experience in change management and process optimization

Advanced understanding of financial controls and resource management

Experience in fostering innovation within product teams

Benefits

Comprehensive health care coverage

On-site health and wellness centers

A retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Company

JPMorganChase

Glassdoor4.0

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

Founded in 2000

New York, New York, USA

10001+ employees