Barry-Wehmiller · 2 months ago
Customer Service/Parts Sales Leader
Kansas City, KS
Full-time
Onsite
Mid, Senior Level
4+ years expBarry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging and converting industries. They are seeking a Parts Sales Leader to oversee all aspects of parts sales for their regional team, focusing on driving results, developing talent, and building strong customer relationships while meeting revenue and profit goals.
Machinery
Responsibilities
Adhere to yearly fiscal order budget targets and 3-year EVA targets that align to overall revenue and profitability goals
Work collaboratively with sales representatives to establish quarterly and yearly fiscal performance order and margin goals
Implement a formal sales process that identifies opportunities, qualifies them, and manages them to order closure
Develop strategies to increase penetration with existing customers
Assist in developing short and long-range marketing strategies including the promotion of parts sales guidelines
Work with sales representatives, technical support, and operations to develop order closing strategies for specific opportunities
Implement sales effectiveness metrics and quality KPI metrics to track performance of sales representatives
Use metrics as a coaching tool to improve performance
Create a sales representative development process that encourages team members to discover, develop and apply their talents to reach their full potential
Perform all personnel-related actions including hiring, performance reviews, and disciplinary actions
Provide detailed performance feedback to team members
Attract and select the best talent to meet current and future business needs
Work collaboratively with sales representatives and operations leadership to clearly define scope of work and commitments for specific orders
Continuously bring forth the voice of the customer to help guide operations activities and support selling activities
Coordinate with other departments to ensure a consistent, effective, and coordinated approach in servicing key accounts
Collaborate with leaders within the Value Stream to implement process improvements in the order-to-cash process
Resolve customer disputes regarding part performance and commercial issues when necessary
Build strong customer relationships and deliver customer-centric solutions
Ensure standard work processes are maintained and commitments are achieved
Monitor and lead the team to assist in the collection of past due accounts
Qualification
Required
Bachelor's degree required
Minimum of 4 years' experience in sales or sales support role
Demonstrated leadership experience
Demonstrated ability to sell at the highest levels of Fortune 500 companies
Effective interpersonal, communication and negotiation skills
Strategic mindset and financial acumen
Strong leadership and analytical skills
Working knowledge of CRM and sales processes
Proficient with Microsoft Office Suite
Ability to travel by air or car (15%)
Preferred
Bi-lingual skills are a plus
Benefits
Competitive compensation and benefits package
Company
Barry-Wehmiller
We’re Building A Better World. We’re more than just a successful capital equipment and engineering solutions firm.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bob Chapman
CEO and Chairman
Doug McGraw
President & CEO, BW Flexible Systems
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