Pieper Electric, Inc. · 1 week ago
Accounts Receivable Collections Specialist
New Berlin, WI
Full-time
Onsite
Mid Level
3+ years expPieper Electric, Inc. is seeking an Accounts Receivable Collections Specialist responsible for managing and collecting outstanding receivables from clients. The role involves ensuring timely payments, maintaining customer relationships, and improving cash flow through effective communication and process improvement.
Construction
Responsibilities
Proactively contact customers via telephone, email, and written correspondence to follow up on past-due invoices
Establish payment arrangements and monitor adherence to the established agreement
Address and resolve disputes or billing issues promptly to prevent payment delays
Maintain a professional, customer-focused approach even during difficult conversations
Back up for Cash Application Specialist
Maintain clear, concise, and accurate collections notes that capture the reason for nonpayment
Recommend accounts for escalation, lien or legal action when necessary
Identify recurring payment delays and work with the team to improve billing accuracy
Suggest and assist with implementing strategies to reduce average collection time and increase efficiency
Qualification
Required
High School degree or equivalent required
3+ years of B2B AR collections experience
Excellent communications skills, verbal, written and negotiation skills
Ability to work independently and as part of a team in a fast-paced environment
Positive safety attitude and personal integrity – both are non-negotiable
Strong spreadsheet skills and a good knowledge of Microsoft Excel and Word
Excellent written and verbal communication skills
Must be willing to initiate and build strong relationships with customers and project team members
Ability and creativity to reason and think logically in problem solving
Goal oriented with a commitment to get results
Preferred
Bachelor's Degree preferred
1+ years in the construction industry preferred
Knowledge of lien laws, retainage rules, and construction billing methods preferred
Company
Pieper Electric, Inc.
At Pieper Electric, Inc., "Our People Are Our Power" isn't just a phrase; it's our way of life.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Kamakian
Human Resource Business Partner
Debbie Savage
ACCOUNTS RECEIVABLE MANAGER
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