NEOGOV · 1 day ago
Fiscal Services Technician (Part-Time)
Rosenberg, TX
Full-time, Part-time
Onsite
Entry Level
$21.43/hr - $31.41/hr
2+ years expNEOGOV is a company that provides customer service solutions, and they are seeking a Fiscal Services Technician to assist customers with utility service account information. The role involves handling cash transactions, data entry, and maintaining customer account data in a fast-paced environment.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assists internal and external customers with utility service billing and account information
Responds to customers’ inquiries and related account requests
Verifies, enters and updates account and invoice data
Performs review of accounts and related fiscal or customer information to determine accuracy and enters authorized adjustments
Review delinquent accounts and generates reports
Verify utility service meter readings and communicate with field personnel regarding utility work orders
Refers customers to other resources for additional assistance as needed
Maintains customer account data
Prepares delinquent accounts for cut off as a result of non-payment
Performs routine reconciliations and makes adjustments as needed
Open, prepare, tracks, close and verify service requests and associated labor hours
Prepares, distributes and processes correspondence, forms, schedules, notices, vendor related documents and other related reports
Processes fiscal transactions
Receives and accounts for funds from the drop box, mail, and over the counter including utility payments, water and sewer taps fees, service deposits, reconnect fees, service charges, miscellaneous accounts receivable payments, and bulk water payments
Maintains a cash tray and processes daily cash receipts received, closes out daily batches, and make deposits
Accounts for all funds received in compliance with the Cash Receipts Policy
Sorts, makes images of, organizes and files documents of assigned area, verifies, enters and updates system data
Prepares, processes, and prints scheduled reports and forms, and maintains related files
Performs other duties as assigned
Qualification
Required
High School Diploma or successful completion of the General Educational Development (GED) Test
Two (2) or more years of full-time paid accounting, customer service, or related experience
Training and experience using a personal computer with a variety of software including Microsoft Office
Valid Class C Texas Driver's License
Reliable transportation and liability insurance
Appointment will be conditional upon successful completion of the following pre-employment checks: Criminal background check, Controlled substance screening
Benefits
Health and life Insurance
DENTAL PLAN(S)
VISION PLAN
PET INSURANCE PLANS
LIFE AND AD&D INSURANCE
LONG TERM DISABILITY
WORKERS' COMPENSATION
SUPPLEMENTAL TERM & WHOLE LIFE, CANCER & AD&D INSURANCE
TEXAS MUNICIPAL RETIREMENT SYSTEM (TMRS)
DEFERRED COMPENSATION 457(K) PLAN
SECTION 125/FLEXIBLE BENEFITS PLAN
LEGALSHIELD PLANS
HOLIDAYS
VACATION
SICK LEAVE
LONGEVITY PAY
EMPLOYEE ASSISTANCE PROGRAM (EAP)
EMPLOYEE AWARDS LUNCHEON
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase