Culligan Rochester · 1 week ago
Office Coordinator
Culligan Rochester is the world's leading water experts, delivering high-quality water solutions to various customers. They are seeking an Office Coordinator to manage service scheduling, coordinate installations, and maintain customer relationships while ensuring efficient office operations.
Consumer Goods
Responsibilities
Manage delivery and service scheduling, maximizing customer service and efficiency of company resources
Coordinate installations between the sales and service teams. Maintain equipment service schedules
Follow up and manage service issues
Cultivate relationships with customers, providing proactive service and addressing customers inquiries and complaints
Maintain comprehensive records of customer interactions, scheduling issues, and service concerns
Communicate scheduling changes internally and with affected customers
Maintain the office calendar. Handle over-the-counter customer orders
Qualification
Required
No degree or certification is required. Office, admin, or customer service experience is required
High school diploma is required
Moderate proficiency in Microsoft Word and Excel
Benefits
Dental insurance
Health insurance
Paid time off
Health, dental, vision, and pet insurance.
Paid time off.
Retirement plan with competitive company match.