University Support Services · 1 week ago
Payroll Manager
Great River, NY
Full-time
Hybrid
Mid, Senior Level
$94K/yr - $104K/yrUniversity Support Services is seeking a Payroll Manager to oversee all payroll operations for multiple domestic and international payrolls. The role involves managing payroll processing, ensuring compliance with regulations, and leading a Payroll Specialist while collaborating with various teams to enhance process efficiency.
Higher Education
Responsibilities
Oversees payroll processing for domestic and international employees, ensuring accuracy and timely payments across multiple systems
Manages payroll adjustments, garnishments, levies, and updates for new hires, terminations, and pay changes
Ensures compliance with wage and hour laws, tax regulations, and organizational policies; monitors legislative changes and updates practices accordingly
Prepares and reviews payroll reports (weekly, monthly, quarterly, year-end) and supports tax filings, including W-2 data
Provides input on payroll-related budgeting and strategic process improvements
Manages 401(k) and HSA accounts, including employer contributions
Builds and maintains relationships with Employer of Record partners to ensure proper tax treatment for international employees
Leads internal and external payroll audits and collaborates with auditors and stakeholders
Maintains expertise in payroll systems and leads HRIS upgrades, testing, and data cleanup projects
Develops and maintains payroll procedures and training materials; drives automation and process enhancements with a focus on customer service
Serves as primary contact for employee payroll escalations, ensuring timely and empathetic resolution; identifies trends and recommends improvements
Responsible for performance management, and development of Payroll Specialist
Supports annual merit and bonus processing as needed
Maintains strict confidentiality of employee information
Performs other duties as assigned
Qualification
Required
Deep expertise in payroll operations, compliance, reconciliation, and systems
Proven experience managing high-volume payroll in large ERP environments
Strong knowledge of federal and state payroll regulations
Proven ability to manage and develop team members while operating with a high degree of independence and delivering results with minimal supervision
Experience with payroll system implementation, upgrades, and integrations
Highly organized, detail-oriented, and skilled at prioritizing tasks
Strong decision-making and problem-solving abilities in complex scenarios
Excellent verbal and written communication with a customer-focused approach
Skilled in data analysis, issue resolution, and process improvement
Advanced Microsoft Excel skills (VLOOKUP, IF, Pivot Tables)
Proficient in query tools for data extraction and reporting
Demonstrates ownership, accountability, and proactive issue management
High emotional intelligence; handles sensitive matters with discretion
Committed to collaboration, accountability, and continuous improvement
Benefits
Manages 401(k) and HSA accounts, including employer contributions.
Company
University Support Services
University Support Services LLC (USS) is an affiliate of St. George’s University (SGU), a leading provider of international medical education. St.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Kroen
Chief Compliance Officer
Nicole Megas
Manager of Clinical Administrative Operations (MCAO)
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