Hard Rock Digital · 3 days ago
VIP Coding Specialist
United States
Full-time
Remote
Entry Level
1+ years expHard Rock Digital is focused on becoming the best online sportsbook, casino, and social gaming company in the world. The VIP Coding Specialist will support the accurate coding, assignment, and maintenance of VIP players to Account Managers and Hosts, ensuring data integrity and operational efficiency within the VIP Analytics division.
Computer Software
Responsibilities
Support the accurate coding and assignment of VIP and pVIP players to Account Managers and Hosts
Maintain player-to-host relationships in Salesforce and other internal systems
Ensure player assignments align with established criteria, performance metrics, and VIP segmentation guidelines
Assist in resolving situations involving multiple Account Managers or Hosts assigned to a single player
Audit player coding regularly to ensure accuracy, completeness, and consistency across systems
Support data clean-up initiatives related to player assignments, inactive accounts, or reassignment needs
Identify and escalate discrepancies in player coding or assignment logic
Collaborate with the VIP Marketing Analytics Manager and analytics team to support player segmentation and reporting needs
Partner with VIP leadership, Account Managers, and Operations to execute reassignment requests and updates
Assist with documentation of coding rules, assignment logic, and standard operating procedures
Support ad-hoc requests related to player movement, reassignment, or portfolio balancing
Assist in tracking player assignment changes to support reporting and performance reviews
Provide administrative and analytical support for VIP analytics initiatives as needed
Support additional VIP analytics and operational initiatives related to player management and data integrity
Qualification
Required
1–3 years of experience in analytics support, operations, CRM, or data coordination
Comfortable working in Salesforce or similar CRM platforms
Strong Excel skills and basic SQL knowledge (or a willingness to learn)
High attention to detail and strong organizational skills
Can manage repetitive tasks with consistency while handling time-sensitive requests
Communicate clearly with both technical and non-technical stakeholders
Interest in gaming, VIP operations, or data analytics
Benefits
Competitive pay and comprehensive benefits
Flexible vacation and a collaborative team environment
Opportunity to grow within VIP analytics and player strategy
Hands-on exposure to VIP operations in a high-growth digital gaming company
Company
Hard Rock Digital
Hard Rock Digital is building the future of online sports betting and interactive gaming.
501-1000 employees
H1B Sponsorship
Hard Rock Digital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2022 (5)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
M
Marlon Goldstein
Executive Managing Director & CEO
Earl Mitchell
SVP Predictive Analytics
Recent News
2025-06-21
2025-05-09
Company data provided by crunchbase