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Carnival Corporation · 1 day ago

Specialist, Global Gaming Learning and Development

Miami, FL, United States

Full-time

Hybrid

Mid Level

3+ years exp

Carnival Corporation is the world’s largest leisure travel company, and they are seeking a Learning and Development Specialist to enhance employee engagement and operational excellence. This role involves delivering impactful learning experiences for both shipboard and shoreside teams, collaborating with various departments to align training initiatives with business objectives.

LeisureTourismTravel

Responsibilities

Collaborate with Operations, Accounting, and Marketing departments to conduct needs assessments and identify skill gaps and training requirements

Design, implement, and facilitate training programs using available learning systems, ensuring accessibility and relevance for shipboard employees

Partner with Brand teams to evaluate and integrate brand-owned learning systems and materials into shipboard training strategies

Customize and leverage brand resources to enhance the learning experience for the Casino team onboard, ensuring alignment with brand standards and operational goals

Champion initiatives that promote career development, improve service delivery, and increase employee retention through targeted learning interventions

Work closely with HRBP and departmental leaders to identify strategic training opportunities that support business goals and workforce development

Assist with facilitating leadership development programs and succession planning initiatives to build a robust talent pipeline

Support onboarding and continuous learning efforts for new and existing employees, ensuring a seamless integration into the company culture

Maintain a deep understanding of the company’s values, culture, and strategic direction to ensure training programs reinforce desired behaviors and outcomes

Monitor, assess, and report on the effectiveness of training programs using qualitative and quantitative metrics; implement improvements based on feedback and performance data

Stay abreast of industry trends, emerging technologies, and best practices in learning and development to continuously enhance training offerings

Foster a collaborative and inclusive learning environment that encourages feedback, innovation, and personal growth

Manage multiple projects and stakeholders effectively, ensuring timely delivery and alignment with organizational priorities

Qualification

DevelopmentInstructional DesignProject ManagementLearning Management SystemsPerformance EvaluationEmployee DevelopmentContinuous ImprovementInterpersonal SkillsCommunication SkillsCollaboration

Required

Bachelor's degree in Human Resources, Education, Organizational Development, or a related field; advanced degree or certifications in L&D or instructional design preferred

Minimum of 3-5 years of experience in learning and development, preferably within a corporate, hospitality, or maritime environment

Demonstrated ability to design and deliver engaging training programs using various modalities including in-person, virtual, and e-learning platforms

Strong interpersonal and communication skills with the ability to influence and collaborate across all levels of the organization

Proficiency in learning management systems (LMS), instructional design tools, and performance evaluation methodologies

Proven project management skills and the ability to prioritize and manage multiple initiatives simultaneously

Passion for employee development, organizational growth, and creating meaningful learning experiences

Benefits

Cost-effective medical, dental and vision plans

Employee Assistance Program and other mental health resources

Additional programs include company paid term life insurance and disability coverage

401(k) plan that includes a company match

Employee Stock Purchase plan

Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.

Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.

Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

Personal and professional learning and development resources including tuition reimbursement

On-site Fitness center at our Miami campus