Consumer Insights Specialist jobs in United States
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Hubexo · 1 week ago

Consumer Insights Specialist

Hubexo is a company that provides cutting-edge data, insights, and software to the construction industry. As a Consumer Insights Specialist, you will run a customer and competitive intelligence program to inform product decisions and help Sales and Customer Success retain business.

ConstructionInformation TechnologySoftware
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Hiring Manager
Liza Dubinsky
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Responsibilities

Build expert advisory panels; recruit, onboard, and sustain high-quality contributors
Host panels, roundtables, webinars, and 1:1 interviews; moderate with presence and credibility
Prepare run-of-show briefs, speaker notes, and contingencies; manage personalities to keep sessions productive
Translate insights for distinct audiences—subcontractors, architects, and executive stakeholders—without losing accuracy
Lead competitive intelligence: map players, track moves, assess strengths, recommend countermeasures
Create battlecards, briefing packs, and one-page executive summaries that teams adopt
Define and report outcome KPIs after each event: win-rate signals, deal velocity, content adoption, time-to-insight
Publish fast alerts and monthly summaries on market shifts and emerging tech
Close loops across Marketing, Sales, Product, and Customer Success so insights become decisions
Maintain a clean, searchable repository for sources, artifacts, and versioned recommendations

Qualification

Customer insightsCompetitive intelligenceMarket researchSaaS experienceCRM platformsPublic speakingAnalytical thinkingCollaborationOrganizational skills

Required

3+ years in customer insights, competitive intelligence, market research, or product marketing—ideally in SaaS or construction tech
Proficient with CRM/survey/CI platforms and Teams or Zoom Webinar
Confident in public forums and live Q&A; you prepare deeply and perform calmly
Skilled at recruiting, guiding, and motivating external experts and practitioner communities
You tailor the same value proposition for technical, commercial, and executive audiences—clearly and fast
You simplify complexity without dumbing it down; precise language, clear next steps
Sharp analytical thinker who prefers outcome KPIs over vanity metrics—and reports in decisive one-pagers
Organized, collaborative, reliable—your briefs, timelines, and follow-through are trusted

Benefits

Medical, dental, vision, life: Eligible the first of the month following date of hire.
Employer medical contribution: Hubexo US contributes $515/month toward employee medical premiums.
401(k): Eligible the first of the month following date of hire; after twelve months, 100% match up to 10% of pre-tax income.
Time off: 10 paid holidays; unlimited self-managed vacation after two months; up to 80 hours paid Extended Sick Leave.
Enablement: Access to expert networks, CI platforms, and senior stakeholders; clear scope and visibility.

Company

Hubexo

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Hubexo is an IT company that offers software development and market intelligence services for the construction industry.

Funding

Current Stage
Late Stage
Company data provided by crunchbase