Vaco by Highspring ยท 2 days ago
Senior Director, Cloud and Data Services (Client-facing)
Raleigh, NC
Full-time
Onsite
Lead/Staff, Director/Executive
$190K/yr - $240K/yr
5+ years expVaco by Highspring is launching a new Cloud & Data Services division aimed at transforming how organizations in North Carolina utilize modern infrastructure. The Senior Director will architect and lead the development of a service line, focusing on strategy, operational excellence, and customer engagement to deliver innovative cloud and data solutions.
Staffing & Recruiting
Hiring Manager
Faith Keller, PHR
Responsibilities
Developing new cloud, hybrid, and data service offerings
Creating business cases, pricing models, and go-to-market strategies
Evaluating emerging technologies and leading proof-of-concept initiatives
Establishing a service roadmap aligned with customer needs and market trends
Defining service catalogs, SLAs/OLAs, and operational frameworks
Leading capacity planning, technology roadmapping, and service governance
Implementing ITIL-aligned service management practices
Overseeing incident, problem, and change management processes
Managing budgets, forecasting, and P&L performance
Working with sales/marketing to identify opportunities and shape market strategy
Meeting with customers to understand needs and guide service evolution
Developing onboarding and migration frameworks
Establishing customer success metrics and feedback loops
Acting as a technology evangelist and trusted advisor
Leading data center planning, modernization, and optimization
Managing capacity, automation, and orchestration initiatives
Partnering with internal teams on power, cooling, network, and security decisions
Overseeing cloud infrastructure used to deliver service offerings
Qualification
Required
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
5+ years leading technical teams and cross-functional initiatives
5+ years in service development, product management, or cloud service creation
Strong understanding of data center operations, cloud environments, and hybrid architectures
Experience with ITIL or similar service management frameworks
Proven financial acumen: budgeting, forecasting, P&L ownership
Ability to communicate complex technical concepts to executive audiences
Preferred
Background in data center operations or DCIM tools
Exposure to AI/ML infrastructure or modern data platforms
Product management certifications or agile service development experience
Knowledge of sustainability or green data center practices
Experience supporting education, healthcare, or public-sector organizations
Company
Vaco by Highspring
Vaco is the Talent Solutions division of Highspring, a leading global professional services organization.
5001-10000 employees
H1B Sponsorship
Vaco by Highspring has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase