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CINQCARE · 1 day ago

Regional Director Community Engagement

Atlanta, GA

Full-time

Onsite

Director/Executive

$128K/yr - $171K/yr

8+ years exp

CINQCARE is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most. The Regional Director, Community Engagement is responsible for leading and driving community engagement strategy across multiple markets within a designated region, ensuring alignment between national priorities and regional execution.

CommunitiesHealth CareHome Health CareMedical

Responsibilities

Oversee engagement operations across multiple markets within the region

Lead, coach, and develop Community Engagement Managers to ensure high-performing teams

Set regional priorities and ensure alignment with national engagement strategy

Oversee field readiness making sure Experience Managers and Specialists have the right training, resources, and tools in place before launch

Collaborate with teams to design and implement regional engagement strategies tailored to local market needs

Monitor KPIs across markets (trust scores, outreach volume, engagement conversions)

Identify trends, barriers, and opportunities to inform organizational engagement strategy

Build and maintain relationships with regional influencers (faith leaders, civic organizations, business networks)

Represent the company at regional meetings, events and forums

Partner with national engagement, clinical operations, marketing teams to ensure seamless integration of community engagement efforts and care

Partner with Marketing and National Engagement leads to finalize scripts, toolkits, and training materials, ensuring alignment with CINQCARE’s trust-first engagement model

Collaborate with National Engagement and Intelligence to connect performance data to field improvements (e.g., adjusting outreach cadences, updating toolkits)

Ensure compliance with company standards and fidelity to engagement approach

Oversee resource allocation and budget management for regional engagement activities

Own project management for engagement implementations (e.g., contracts, vendor partners, market activations) by coordinating requirements, to ensure go-live, engagement is timely, consistent, and implemented with fidelity

Qualification

Community engagementLeadership experienceProject managementCRM proficiencyHealthcare experienceStrategic planningCoaching skillsCommunication skillsRelationship building