Stellantis Financial Services US · 1 day ago
Dealer Relationship Manager (DRM)
Stellantis Financial Services (SFS) is a new captive finance company for a leading automaker, and they are seeking a Dealer Relationship Manager to manage relationships with automobile dealerships. The role involves achieving product penetration of finance contracts and collaborating with dealership staff to enhance their performance and customer experience.
AccountingFinanceLeasing
Responsibilities
Serve as the primary point of contact for all dealership relationships, including retail finance, leasing, floor plan, and fleet lead generation
Deliver training to dealership staff to increase application and contract volume with SFS
Conduct sessions on SFS credit guidelines to help sales and finance managers optimize approvals and funding
Build and maintain strong working relationships with existing and new dealership personnel
Collaborate closely with credit and funding departments to address contract issues and support funding efficiency
Support dealership and SFS goals by aligning relationship efforts with performance targets
Monitor and analyze market trends and dealership performance to identify opportunities and challenges
Maintain thorough documentation including call reports, itineraries, mileage logs, and submit timely expense reports
Participate in weekly sales calls and other required meetings to share updates and align with regional goals
Handle and protect sensitive consumer information (e.g., SSNs, DOBs) in accordance with data privacy standards
Qualification
Required
Minimum of 2 years of experience as an underwriter for retail, small business, lease, or commercial lending, or as a Dealer Relationship Manager for a captive, bank, or finance company in the automotive indirect lending industry
Completion of the Dealer Centered Selling Certification program is required upon hire for the Dealer Relationship Manager role
High School Diploma, GED or equivalent
Functional knowledge of retail automotive operations, including sales finance and dealership management
Proven ability to review and analyze credit within a lending environment
Demonstrated capability to develop and maintain effective business relationships
Strong communication and interpersonal skills
Comprehensive understanding of sales principles and best practices
Skilled in analyzing data and market trends to support strategic decision-making
Overtime required – required on an as needed basis
Travel 25-50% - as required on an as needed basis
Must live within: Dallas/Fort Worth, TX
An applicant must be authorized to work in the United States to be eligible for this position
Company
Stellantis Financial Services US
Stellantis Financial Services provides new and used auto financing for Stellantis’ premier brands: Chrysler, Dodge, Jeep®, Ram, Mopar, SRT, FIAT®, and ALFA ROMEO.