Rockwoods Inc · 1 day ago
Senior ServiceNow Developer
Salt Lake City, UT
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expRockwoods is seeking an experienced ServiceNow Technical Lead for a full-time opportunity in Salt Lake City, Utah. The role requires strong leadership, hands-on ServiceNow expertise, CMDB management, platform upgrades, integrations, and coordination with global teams.
Information Technology & Services
Hiring Manager
SREYA V
Responsibilities
Serve as the primary onshore client point of contact
Coordinate seamlessly with the offshore delivery team
Provide strategic guidance on ServiceNow best practices
Design, develop, and implement ServiceNow solutions
Configure, maintain & optimize CMDB
Lead platform upgrades, testing & deployments
Develop custom workflows, automation & integrations
Oversee Discovery & Service Mapping activities
Define reconciliation rules, CI classes & data models
Troubleshoot CMDB issues per ITIL standards
Lead ServiceNow implementation/enhancement projects
Present updates, roadmaps & status to stakeholders
Manage risks, dependencies, and improvements
Build strong relationships with stakeholders
Translate business needs into technical solutions
Provide training to onshore & offshore teams
Maintain CMDB and ServiceNow governance standards
Ensure alignment with security and compliance guideline
Qualification
Required
8+ years in ServiceNow development & administration
Strong experience in CMDB, ITSM, ITOM (Discovery, Service Mapping)
Proficiency in JavaScript, Glide, REST/SOAP APIs, MID Server
Experience in upgrades, integrations, workflows & dashboards
Leadership experience with onshore/offshore teams
Preferred
ServiceNow CSA, CIS (CMDB/ITOM)
Bachelor's in CS/IT or related field
Company
Rockwoods Inc
Our team has diverse group of experienced and talented professionals who can deliver everything from individual consulting and training to full-scale re-engineering, software planning, integration, database design, data migration and implementation.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase