Attentive · 4 hours ago
Senior Technical Program Manager
Attentive is an AI marketing platform focused on 1:1 personalization, redefining how brands connect with people. The Senior Technical Program Manager will drive the delivery of complex technical programs, ensuring successful planning and execution of customer-facing products while collaborating with engineering and product teams.
Artificial Intelligence (AI)Email MarketingMarketing AutomationMessagingMobilePersonalization
Responsibilities
Drive Delivery of Complex Programs: Ensure successful planning, execution, and delivery of customer facing products and features that require alignment across Engineering, Product, Design (EPD), and Go-To-Market (GTM) teams. Develop and publish release plans based on product requirements, technical challenges, operational needs, and GTM constraints
Ensure Accountability Across Teams: Ensure all parties are aware of the work for which they are responsible, and partner with leads to map dependencies and sequence work effectively
Identify & Mitigate Risks: Work with your EPD & GTM initiative leads to proactively surface and resolve risks and issues within teams before escalating to leadership when necessary
Maintain Stakeholder Visibility: Maintain full visibility with leadership and other critical stakeholders throughout the planning, execution, and launch of new products and features, including raising escalations when needed
Track Results & KPIs: Ensure results and KPIs are defined, tracked, and consistently reported to measure program success
Conduct Post-Mortems: Lead post-mortems to assess lessons learned and implement improvements for future initiatives
Support team level project execution and operations to ensure teams are positioned to successfully ship & maximize their velocity – adjusting depth and frequency based on project priority, complexity, timelines, and risks
Collaborate closely with engineering managers and teams to ensure alignment with team goals, milestones, and deliverables. Partner with Product and Design to ensure requirements are clear, prioritized, and achievable
Partner with engineers to understand technical challenges, facilitate discussions, and help balance trade-offs between scope, quality, and speed
Act as a bridge between engineering teams and other stakeholders, ensuring dependencies are well-documented and timelines are met
Facilitate sprint planning, stand-ups, retrospectives, and other Agile ceremonies, ensuring the teams operate effectively and efficiently to plan and execute
Identify and address bottlenecks, inefficiencies or gaps in engineering workflows. Implement solutions that enhance team productivity
Maintain clear documentation and reporting for team progress, risks, and decisions, ensuring alignment across all stakeholders
Qualification
Required
5+ years of experience as an embedded, Technical Program Manager delivering customer-facing software products and features from planning through launch
Proven experience operating within the product development ecosystem—overseeing engineering programs that ship new features and products—rather than post-sales implementations or solely internal platform/infra initiatives
Demonstrated ability to align technical program execution with Go-To-Market strategies, ensuring smooth collaboration and synchronization between Engineering, Product, Design, and GTM teams (Finance, Marketing, Strategy & Operations, Legal, Sales, Customer Success) to meet business outcomes
Demonstrated ability to lead across Engineering, Product, Design, and other teams to align on priorities and drive execution
Strong verbal and written communication skills, with experience tailoring messages for technical and non-technical audiences at all levels
Analytical mindset with a focus on identifying solutions to challenges and delivering outcomes. Experience managing ambiguity and competing priorities
Hands-on experience with Agile frameworks and methodologies, including Scrum, Kanban, or SAFe, and a track record of improving team workflows
Thrives in a dynamic, fast-paced environment where autonomy, ownership, and proactive decision-making are key
Committed to driving process improvements and leveraging feedback to enhance future program delivery
Benefits
Equity
Benefits
Company
Attentive
Attentive is a personalized mobile messaging platform that facilitates businesses with AI powered SMS and e-mail marketing solutions.
H1B Sponsorship
Attentive has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (21)
2023 (10)
2022 (8)
2021 (8)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$863MKey Investors
CoatueSequoia CapitalBain Capital Ventures
2023-08-17Secondary Market
2021-03-24Series E· $470M
2020-09-23Series D· $230M
Recent News
baincapitalventures.com
2026-01-14
Sequoia Capital
2026-01-05
Company data provided by crunchbase