Surge Staffing · 2 weeks ago
Talent Advisor
Surge Staffing is a dynamic, nationwide staffing organization seeking an energetic and motivated Talent Advisor. In this role, you will support clients and candidates by delivering exceptional customer service, recruiting top talent, and building long-lasting business relationships.
Responsibilities
Deliver exceptional customer service to clients and temporary associates
Source candidates using job boards, resume databases, and internal talent pools to fill client needs quickly and accurately
Recruit, interview, and onboard candidates while maintaining a strong, reliable workforce
Strategically match candidate skill sets with client requirements
Serve as a professional and dependable liaison between associates and clients
Conduct service calls to ensure customer satisfaction and develop new business opportunities
Build and maintain client relationships through proactive communication and problem-solving
Promote additional company products and services to existing and prospective clients
Implement and manage marketing initiatives, including sales calls, direct mail, and public relations activities
Support and coach temporary associates to ensure high performance and job satisfaction
Resolve issues and complaints from associates, clients, and internal partners promptly and professionally
Maximize billable hours and contribute to branch growth and profitability
Perform administrative duties that support branch operations and quality standards
Qualification
Required
High school diploma required; college coursework or equivalent experience preferred
Previous customer service or sales experience strongly preferred
Experience in staffing, human resources, or a related service industry is a plus
Supervisory or leadership experience is advantageous
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and internet research tools
Reliable transportation and ability to travel to client sites as needed
Strong communication, organizational, and problem-solving skills
Self-motivated, sales-minded, and able to work both independently and as part of a team
Ability to thrive in a fast-paced, deadline-driven environment