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Hyundai Motor Company · 2 days ago

Assistant Manager - Quality Assurance (Quality Index)

Montgomery, AL

Full-time

Onsite

Mid, Senior Level

5+ years exp

Hyundai Motor Company is a leading automotive manufacturer seeking an Assistant Manager for Quality Assurance. The role involves developing and managing quality improvement activities to achieve global quality targets in an automotive manufacturing environment.

AutomotiveManufacturingTransportation

Responsibilities

Defines, develops and implements Quality index improvement plan, procedures, and assessments

Manage J.D. Power and Associates (JDPA) Initial Quality Study (IQS), Vehicle Dependability Study (VDS), Consumer Report (CR) and Media Sources data

Coordinate and report IQS, VDS and CR -related internal and external activities with JDPA/External Institutes, HMMA, HMC, HMNA, HATCHI, and Suppliers

Ensure IQS, VDS, and CR data is analyzed accurately and reported within the specified time frames

Ensure Field Claim is analyzed quarterly to track Vehicle durability & reliability

Report of IQS, VDS, CR improvement oriented audit quality status of completed vehicles

Analyze customer/expert review sourced from media and benchmark competitors’ quality status

Follow-up Improvement Status and Validate countermeasures effectiveness of IQS, VDS, and CR impact issues

Create Quality Summary Reports as necessary to monitor process and progress

Coach and Lead Quality Index Team Member(s) in continuous improvement activities

Evaluate Specialists’ performance in accordance with company policies including adherence to time and attendance policies, performance metrics, etc

Administers, coordinates, and complies with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements

Meets all other requirements as assigned

Qualification

Quality Index ImprovementData AnalysisAutomotive ManufacturingTableauPower BIMS WordMS ExcelMS PowerPoint

Required

Responsible for developing, coordinating and managing IQS, VDS, and CR Improvement Activity to achieve Global Quality Index (GQ 3.3.5.5.) and QA Business Targets in an automotive manufacturing environment

Defines, develops and implements Quality index improvement plan, procedures, and assessments

Manage J.D. Power and Associates (JDPA) Initial Quality Study (IQS), Vehicle Dependability Study (VDS), Consumer Report (CR) and Media Sources data

Coordinate and report IQS, VDS and CR -related internal and external activities with JDPA/External Institutes, HMMA, HMC, HMNA, HATCHI, and Suppliers

Ensure IQS, VDS, and CR data is analyzed accurately and reported within the specified time frames

Ensure Field Claim is analyzed quarterly to track Vehicle durability & reliability

Report of IQS, VDS, CR improvement oriented audit quality status of completed vehicles

Analyze customer/expert review sourced from media and benchmark competitors' quality status

Follow-up Improvement Status and Validate countermeasures effectiveness of IQS, VDS, and CR impact issues

Create Quality Summary Reports as necessary to monitor process and progress

Coach and Lead Quality Index Team Member(s) in continuous improvement activities

Evaluate Specialists' performance in accordance with company policies including adherence to time and attendance policies, performance metrics, etc

Administers, coordinates, and complies with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements

Meets all other requirements as assigned

MS Word

MS Excel

MS PowerPoint

Tableau

Power BI

Position may require occasional travel (domestic or foreign)

Flexibility in working hours to include weekends, holidays, and off shift

Position may require on-call duty or overtime due to overall responsibility