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Irving Oil · 1 day ago

Lead Heating Service Technician (Sign-on Bonus)

Littleton, NH

Full-time

Onsite

Lead/Staff

Irving Oil is committed to supporting a diverse and inclusive work environment. As a Lead Service Technician and Trainer, you will support the Operations Manager while serving as the technical expert for the field team, overseeing service operations and ensuring compliance with safety standards.

EnergyEnergy EfficiencyOil and Gas

Responsibilities

Manage time between supporting Operations Manager, working in the field, and covering during absences

Serve as the primary technical expert and first point of contact for troubleshooting service issues

Oversee the full scope of projects and monitor daily productivity

Act as a Safety Champion with our environment, ensuring compliance and conducting site safety inspections in partnership with Environment Health and Safety team

Facilitate onsite technician training, implementation of company policies, and daily line-ups

Manage customer interactions, explain repairs, resolve escalations, and ensure smooth service operations

Build and oversee the on-call schedule, participating in rotation including evenings and weekends

Perform service technician duties including installing, maintaining, and troubleshooting oil and propane-fired boilers, furnaces, water heaters, and oil tanks

Conduct final inspections of repaired systems to ensure safe and proper operation

Qualification

Heating equipment troubleshootingPropane licenseNORA CertificationLeadershipMentoringCDL with Hazmat endorsementCommunicationMeet deadlinesComfortable with heavy liftingDecision-making skills

Required

Strong leadership and mentoring capabilities

Excellent communication skills

Ability to work in a fast-paced environment and meet strict deadlines

Expertise in troubleshooting and installing various heating equipment

Excellent decision-making and delegation skills

Comfortable with frequent driving, working in confined spaces, heavy lifting, and heights up to 50 feet

Previous Heating Technician experience with leadership responsibilities

Valid Propane license and NORA Certification

CDL with Hazmat and Tanker endorsements

Diploma / Certification

Benefits

Competitive Compensation - Including an annual bonus plan, 401k company matched up to 4%, and a Sign-on Bonus

Flexible Benefits Plan - In effect on the first day of the month following date of hire and offers three levels of coverage to select from to meet your unique, personal needs

Paid Vacation - Plus an annual option to purchase additional vacation, too

Wellness Support – With an annual wellness allowance, paid personal care days, and a 24/7 Employee & Family Assistance Program

Opportunity to give back to some amazing causes in our community - You chose when and where to make an impact through an annual paid volunteer day, company volunteer opportunities, and an annual donation matching program