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Riceland Healthcare · 1 day ago

Team Lead-Chronic Care Management

Beaumont, TX

Full-time

Onsite

Mid, Senior Level

$55K/yr - $75K/yr

3+ years exp

Riceland Healthcare System is seeking an experienced and motivated Team Lead for Chronic Care Management (CCM) to oversee and coordinate daily operations of the CCM team. The ideal candidate will ensure quality patient engagement, compliance with CMS guidelines, and smooth execution of care coordination activities that support patients with chronic conditions.

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Responsibilities

Supervise and support the CCM team, ensuring all patient calls, follow-ups, and documentation are completed timely and accurately

Oversee the development and maintenance of care plans for patients with chronic conditions

Ensure compliance with CMS guidelines and organizational protocols for chronic care management

Monitor team performance metrics, track monthly targets, and provide feedback and coaching to staff

Coordinate with physicians, nurses, and clinical teams to ensure continuity of care and effective communication

Conduct audits of care plans and documentation to maintain quality and compliance standards

Identify workflow gaps and implement process improvements for efficiency

Provide training to new CCM staff and ensure consistent adherence to policies

Generate periodic reports for leadership on patient engagement, performance, and billing readiness

Qualification

Chronic Care ManagementEClinicalWorksCare coordinationPopulation healthCMS guidelinesMultitaskingLeadershipCommunicationProblem-solvingOrganizational skills