HCLTech · 1 week ago
IGP Manager - Enterprise Services
United States
Full-time
Remote
Senior Level
$95K/yr - $110K/yr
6+ years expHCLTech is seeking an IGP Manager for their Enterprise Services. The role involves managing contract evaluations, procurement operations, and strategic sourcing initiatives while ensuring compliance and quality assurance throughout the process.
Information and Communications Technology (ICT)IT ManagementOutsourcingSoftwareTelecommunications
Responsibilities
Contract Management: Contract Evaluation, Creation, Negotiation, Execution; Contract Mgmt; Contract Operations
Procurement Operations: PR Approval & Support, Catalog Management; Service Delivery Management: Issue Identification & Resolution; Reporting; Staffing; Compliance; Change Management
Strategic Sourcing: Set Strategic Sourcing Initiative Strategy; Execute Strategic Sourcing Activity Strategy; Execute RFX; Evaluate Vendors; Negotiate/ Award; Transition; Conduct Strategic Sourcing Process including Category Management, SRM and Business Operations
IGP Support- Support- Report/ Train/ Tools
Support- Report/ Train/ Tools as well as Support- Governance- Resource Mgmt, Budget Support, SLAs, Special Projects Support-Intake/ Assessment, Business Continuity Single Point of Contact, See Governance Manual, Other
Reporting- Create & Maintain Standard & Non-Standard Reports, Ensure data concordance through validation, continuity, visibility, status, updates, synchronization consistently. Spend Analysis, Tracker Management, Complex Analytical Modeling (e.g. Total Cost of Ownership, Price Modeling,) requiring Advanced Excel. Other ad hoc
Training- Create & Maintain SOPs (Standard Operating Procedures), Process Workflows, Presentations
Tools -Support System Design/ Automation/ Implementation/ Integration of Enhancements Support & Maintenance
Support- Strategic Sourcing: Advanced Excel expertise is mandatory. Under direction/with pre-approval of Strategic Sourcing support RFX and targeted price negotiations; Preparation: Perform research to gather market intelligence, determine industry keywords, identify new suppliers. Execute RFX administration throughout the strategic sourcing process such as confirming supplier contact information & coordinating supplier presentations. Conduct pre-qualification, RFX communications-brokering vendor communications/ notifications, sending follow ups/reminders, Q&A from vendors/stakeholders, eSourcing System related activities (upload/download, vendor training, side by side). Design & create templates for rate cards to capture fully loaded cost, volume assumptions, construct complex analytical total cost of ownership models including both quantitative and qualitative calculations for stakeholder & other presentations using Excel or PowerPoint. Built out links in detailed pricing models. Maximize automation. Quality Control: Perform assurance checks for accurate results. Assess supplier proposal completion; gathering missing items from suppliers, ensuring appropriate labelling and file compatibility. Excerpt information from proposal into scorecard, capability overviews, bid matrices & other items. Total Cost of Ownership & Other Analysis: Analyze and draw conclusions from spend, volume, contract and other information to understand trends, uncover consolidation or other opportunities, and structure negotiations. Conduct financial health and risk assessments. Provide recommendations & draw conclusions from observed trends
Support- Report/ Train/ Tools- Transformation: Drive continuous improvement for any ‘future state’ objectives of the IGP BPO organization
Support- Report/ Train/ Tools- PMO: Act as the primary contact for program/transition management and interface with the governance team to obtain information, build consensus and ensure program/transition success. The role will maintain overall responsibility for managing transition and transformation projects, completing those projects on time and on budget, ensuring the quality of the work is consistent with management expectations, and helping to resolve project issues as they arise
Support- Report/ Train/ Tools- Change Mgmt: Develop communications and change management programs to support the transition / implementation of services into the outsourced environment. The role will be responsible for the successful and timely completion of all communication and change management plans
Support- Report/ Train/ Tools- Quality Assurance: Manage and ensure compliance with the overall quality assurance program. Responsible for directly and indirectly auditing the quality of the overall outsourced services across the multiple process tracks
Qualification
Required
Manager: 6+ yrs relevant work experience
Manager: 3+ yrs category experience
3+ yrs region experience
Manager: 0 yrs people management experience
No direct reports
Contract Mgmt: Contract Structuring, Business Term Vetting, Interpretational accuracy
IGP Support: Workable, Right-Sized, Accurate Program/ Data/ Analytics Structuring, Advanced Excel in support of People, Process, Tools
Procurement Operations: Efficient, Expedient, Accurate, Process Optimized/ Standardized, Automated, OTIF (On Time In Full)
Strategic Sourcing: Complex Price Structuring, Advanced Excel, Drawing conclusions/ recommendations
Time/ Project Mgmt
Problem Solving
Communication & Presentation
Business & Professional Acumen
Drive for Results
Collaboration
Inspiring Others
Strategic Vision
Organizational Development
Relationship Mgmt
Escalation Hierarchy Support
People Mgmt
Bachelor Required
Microsoft Word, Excel, PowerPoint, Outlook Required
Preferred
Masters Preferred
ERP/ CLM (Contract Lifecycle Mgmt)/ Case Mgmt Preferred
Benefits
Medical
Dental
Vision
Pharmacy
Life
Accidental death & dismemberment
Disability insurance
Employee assistance program
401(k) retirement plan
10 days of paid time off per year
10 paid holidays per year
Company
HCLTech
HCLTech is a global IT company offering digital, engineering, and cloud solutions partnering with businesses for transformation.
10001+ employees
H1B Sponsorship
HCLTech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2975)
2024 (3974)
2023 (3649)
2022 (3861)
2021 (4093)
2020 (4317)
Funding
Current Stage
Public CompanyTotal Funding
$220MKey Investors
ChrysCapital
2008-07-10Post Ipo Equity· $220M
2000-01-06IPO
Leadership Team
Vijayakumar C.
Chief Executive Officer
Alan Flower
Executive Vice President - CTO & Global Head, AI & Cloud Native Labs
Recent News
Business Standard India
2026-01-16
Company data provided by crunchbase