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athenahealth · 1 day ago

Virtual Events Associate

United States

Full-time

Remote

Entry Level

$54K/yr - $92K/yr

1+ years exp

athenahealth is a company focused on creating a thriving ecosystem for accessible, high-quality healthcare. They are seeking a Virtual Events Associate to manage the production of virtual events and webinars, ensuring seamless execution and collaboration with various teams.

Enterprise SoftwareHealth CareInformation TechnologyMedical

Responsibilities

Support the technical setup, configuration, and execution of multiple virtual events and webinars weekly, ensuring high-quality streaming and user experience

Drive complex event logistics including platform integrations, speaker tech checks, and live troubleshooting

Monitor live sessions proactively, resolving technical issues swiftly to minimize disruption

Partner with marketing, sales, customer success, and IT teams to optimize event technology and workflows

Coach and support speakers and stakeholders on event platforms and tools, ensuring technical readiness and confidence

Develop and maintain detailed post-event analytics, tracking attendance, engagement, and technical performance metrics

Use data insights to recommend and implement improvements in event technology and processes

Maintain and enhance event documentation, templates, and digital asset management

Expert use of Microsoft tools including Stream, SharePoint, Forms, and Clipchamp for content creation and event management

Hands-on experience with marketing and event platforms such as Cvent, Bynder, Salesforce, and webinar hosting tools

Ability to troubleshoot and optimize integrations between multiple events and marketing systems

Follow and contribute to evolving best practices for virtual event production and technology use

Qualification

Virtual event platformsStreaming technologiesEvent managementMicrosoft 365 toolsMarketing technology platformsOrganizational skillsCommunication skillsProblem-solving approach