Herschend Family Entertainment · 2 weeks ago
Idlewild and SoakZone: Seasonal Marketing and Events Coordinator
Idlewild & Soakzone, PO Box C, Ligonier, PA 15658, United States of America
Full-time
Onsite
Entry Level
1+ years expHerschend Family Entertainment is the largest family-held themed attractions company, offering unique experiences that bring families closer together. Idlewild & SoakZone is seeking a Seasonal Marketing and Events Coordinator to assist with managing in-park promotional events and collaborating with marketing leadership throughout the operating season.
Media and Entertainment
Responsibilities
Assist with in-park events to include pre-planning and day-off execution including set-up and tear down, often with multiple events on the same day, with each event having its own unique set up requirements
Assist in taking photos and/or videos of events for use in digital content and cataloging digital content for use by Regional and Park Content Managers
Assist Marketing team in responding to park reviews and guest inquiries via social media and email
Assist with ticket printing and distribution for group events, as needed
Ensure cleanliness and safety within assigned areas and perform all tasks in compliance with company safety guidelines and requirements
Escalate safety and maintenance concerns to the Park leadership
Respond to and resolve customer inquiries via phone, email and CRM platforms
Establish and cultivate internal relationships with park operations and leadership to ensure the relevance and success of events execution
Create content for sales flyers and promotions, website information, and mailings regarding offerings and pricing each season, including email campaigns via Salesforce
Professionally represent and market Idlewild at off-site events
Assist with copying, filing and various other administrative duties
All other duties as assigned by leadership
Qualification
Required
Must currently have or be pursuing a Bachelor's degree in Marketing, Public Relations, Communications, Sales, Event Management, or related major is desired; Equivalent work experience will also be considered
1+ year of related experience highly desired
Previous amusement park, theme park, or waterpark experience a plus
Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus
Must be at least 18 years of age to comply with Pennsylvania Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Must have reliable transportation to and from your scheduled shift
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment
Ability to maintain composure and a high degree of professionalism when handling and/or responding to negative feedback
Must possess strong written and verbal communication skills and be comfortable communicating directly with potential and existing customers
Must be comfortable speaking in front of large groups
Must possess strong attention to detail and problem-solving abilities
Ability to use office technology and equipment, such as PC, software, copier, and telephone
Ability to follow direction, multi-task, and work as part of a team as well as independently
Ability to remain seated for extended periods of time, while using a computer
Ability to stand, walk, and remain on feet for long periods of time throughout the day
Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
Preferred
Previous amusement park, theme park, or waterpark experience a plus
Spanish or other bilingual language skills are a plus
Benefits
Flexible schedule
Ability to cross-train and learn unique skills across various departments
Free admission to Idlewild and SoakZone, Kennywood, and Sandcastle on your days off, as well as free tickets for your family & friends!
Exclusive employee events throughout the season
Company
Herschend Family Entertainment
Herschend Family Entertainment develops and operates entertainment, tourism and hospitality properties
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Wexler
Chief Executive Officer
Recent News
2025-11-14
2025-10-27
2025-10-16
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