Salesforce · 4 days ago
Software Engineering PMTS, Cloud Service Ownership
California - San Francisco
Full-time
Hybrid
Lead/Staff
$192K/yr - $307K/yr
8+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The company is seeking a Principal Member of Technical Staff - Cloud Service Ownership Engineer to spearhead technical initiatives within the Consumer Goods Cloud organization, focusing on complex, enterprise-scale platform solutions and mentoring teams.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Lead incident response for critical platform issues and drive comprehensive post-incident improvement programs
Architect and lead the design of large-scale, multi-region infrastructure platforms and automation systems
Define technical strategy and roadmaps for Cloud Service Ownership platform evolution and modernization
Facilitate collaborator reviews and cross-functional meetings to evaluate proposed changes to reference architecture or standards, balancing agility and risk
Manage post-implementation reviews, capturing feedback to iterate on standards and architectural models
Partner with Product and Security teams to integrate advanced capabilities and ensure compliance with enterprise requirements (Hyperforce, SDB)
Lead complex migration projects involving critical business systems
Drive platform reliability initiatives including SLA definition, disaster recovery, and business continuity planning
Establish engineering excellence standards, best practices, and governance frameworks across the organization
Mentor and develop senior and mid-level engineers, providing technical guidance and career development support
Collaborate with executive leadership on platform strategy, resource planning, and organizational priorities
Drive innovation initiatives including proof-of-concepts, technology evaluations, and platform research
Lead vendor relationships and technology partnerships for strategic platform components
Qualification
Required
8+ years of senior-level experience in DevOps and/or extreme accountable service ownership duties, Platform Engineering, or Site Reliability Engineering at enterprise scale
Proven track record of architecting and implementing large-scale, distributed systems serving thousands of users
Expert-level programming skills in at least one language such as Python, NodeJS, or Java
Expert-level mastery of cloud platforms (AWS/GCP) including advanced services and enterprise features
Deep expertise in containerization platforms (Kubernetes, service mesh, advanced orchestration patterns)
Comprehensive experience with Infrastructure as Code at scale (Terraform Enterprise, custom tooling)
Expert knowledge of CI/CD platform architecture (Jenkins Enterprise, GitHub Actions, custom pipeline orchestration)
Deep understanding of distributed systems, microservices architecture, and platform scalability patterns
Advanced networking and security expertise including zero-trust architectures and compliance frameworks
Proven leadership experience including technical mentoring, project leadership, and cross-functional collaboration
Strong business acumen with the ability to translate technical capabilities into business value
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-08
Company data provided by crunchbase