AT&T · 3 weeks ago
Manager-Credit/Collections
Miami, Florida
Full-time
Onsite
Mid Level
$64K/yr - $96K/yr
3+ years expAT&T is a leading telecommunications company, seeking a Manager for their Credit and Collections team. The role involves managing the team to optimize credit and collections processes, ensuring timely receivables and maintaining strong client relationships.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
Responsibilities
Evaluate the creditworthiness of current and potential customers by reviewing financial statements, credit reports, and other relevant data to determine credit risk
Oversee the collections process, ensuring timely recovery of outstanding debts, setting up payment plans, negotiating settlements, and collaborating with collection agencies when necessary
Manage and mentor the credit and collections team
Provide training, set performance goals, and conduct regular evaluations to maintain operational efficiency
Prepare regular reports on credit and collections activities, ensure compliance with policies and regulations, and analyze data to recommend improvements
Perform additional tasks as needed, including stakeholder communication, leveraging technology for process improvements, managing departmental budgets, and resolving complex credit disputes to minimize financial loss
Qualification
Required
Bachelor's degree (BS/BA) desired
3+ years of related experience
Fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish
Manage team to optimize implementation, and maintenance of credit and collections systems, procedures, and policies
Evaluate the creditworthiness of current and potential customers by reviewing financial statements, credit reports, and other relevant data to determine credit risk
Oversee the collections process, ensuring timely recovery of outstanding debts, setting up payment plans, negotiating settlements, and collaborating with collection agencies when necessary
Manage and mentor the credit and collections team
Provide training, set performance goals, and conduct regular evaluations to maintain operational efficiency
Prepare regular reports on credit and collections activities, ensure compliance with policies and regulations, and analyze data to recommend improvements
Perform additional tasks as needed, including stakeholder communication, leveraging technology for process improvements, managing departmental budgets, and resolving complex credit disputes to minimize financial loss
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
AT&T internet (and fiber where available) and AT&T phone
Company
AT&T
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
10001+ employees
H1B Sponsorship
AT&T has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (575)
2024 (586)
2023 (282)
2022 (450)
2021 (271)
2020 (162)
Funding
Current Stage
Public CompanyTotal Funding
$5.04BKey Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M
Leadership Team
Jeremy Legg
Chief Technology Officer
Pascal Desroches
Senior Executive Vice President and Chief Financial Officer
Recent News
2026-01-17
2026-01-16
Company data provided by crunchbase