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First Financial Bank · 1 day ago

Fraud Investigator I

Cincinnati, OH

Full-time

Onsite

Entry Level

$19.47/hr - $23.56/hr

1+ years exp

First Financial Bank is committed to doing the right things for their clients and is looking for a Fraud Investigator I to join their team. This role is responsible for the detection, prevention, and investigation of potential fraud situations, requiring strong research and documentation skills while ensuring a positive customer experience.

BankingCreditDebit CardsFinanceFinancial ServicesLending

Responsibilities

Review fraud alerts, queues, and reports to detect & prevent fraud, or refer for further investigation

Review fraud referrals from internal partners to determine appropriate course of action

Effectively execute countermeasures and various mitigation strategies to avoid losses to the bank and to our customers

Collect evidence pertaining to law enforcement requests

Provide branch support for handling of fraud situations for customer incidents

Set up, document, and investigate basic fraud cases

Interact with internal and external partners such as operations groups, banking centers, and law enforcement, to resolve and investigate fraud incidents

Ability to complete or direct financial transactions such as right-of-offset, closing balance issue, or charge off requests

Prepare and submit Suspicious Activity Reports (SARs) as required

Stays abreast of industry trends and changes in law or regulation

Maintain confidentiality surrounding fraud methods and investigations

Qualification

Fraud investigationResearch skillsData interpretationLoss prevention experienceCompliance knowledgeMulti-taskingJudgmentCommunication skillsOrganizational skillsProblem solving