Integris ยท 2 days ago
Systems Technician
Atlanta, GA
Full-time
Onsite
Entry Level
1+ years expIntegris is a nationally recognized leader in future-ready managed services, dedicated to empowering clients through innovative technology solutions. The Systems Technician is responsible for providing frontline technical support for end-user issues, managing inquiries, and conducting basic troubleshooting for non-complex issues.
Business Information SystemsCloud ManagementCloud SecurityConsultingCyber SecurityInformation TechnologyIT InfrastructureIT ManagementNetwork SecuritySoftware
Responsibilities
Manage service intake via email and the client portal
Conduct basic troubleshooting for non-complex issues within single-user system environments
Document troubleshooting activities accurately within the ticketing system
Support Professional Services with client onsite deployment as needed
Adhere to established client support documentation
Qualification
Required
Possession of A+ and/or O365 Fundamentals or obtainment of A+ and/or O365 Fundamental or equivalent on-the-job experience
High School Diploma/GED or equivalent qualification
Valid driver's license required
Preferred
Preferably, a minimum of 1 year of service-related experience
Basic infrastructure and troubleshooting skills
Benefits
Medical, Dental, and Vision Insurance
401K Retirement Plan
Minimum 4 Weeks of Paid Time Off (PTO)
Birthday PTO
Paid Holidays
Paid Time Off for Volunteering
Short-Term and Long-Term Disability Insurance
Life Insurance
Supplemental Insurance
Employee Assistance Program
Company
Integris
Integris provides premium managed IT services and technology solutions for small to midsize organizations across the US.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-12-03Acquired
2020-01-01Private Equity
Leadership Team
Glenn Mathis
Chief Executive Officer
Recent News
2025-12-30
Company data provided by crunchbase