Anglicotech, LLC · 3 hours ago
System Administrator (001-26)
Fargo, ND
Full-time
Hybrid
Entry, Mid Level
$50K/yr - $70K/yr
2+ years expIviry, LLC is a technology and cyber-related solutions provider for organizations within the Defense Industrial Base. They are seeking an IT Field Service Technician Level II to provide direct technical support to existing customers and assist in onboarding future customers.
Information Technology & Services
No H1B
U.S. Citizen OnlyHiring Manager
Ashley Jones
Responsibilities
Provide Tier 1/2 Systems Administrator technical support to Iviry’s NOC/SOC Service Desk
Responds to users' requests for assistance by service ticket, phone, system agent and in person, generally handling routine technical issues autonomously while seeking guidance on more complex issues when needed
Documents and tracks problems through resolution using NinjaOne ticketing system
Installs and modifies desktops, laptops and associated network hardware, software, and peripherals
Conduct onboarding and offboarding of customer users and devices
Diagnoses hardware, software, and operator problems and takes remedial actions or recommends procedural changes
Loads and configures operating systems and applications such as word processing, database, and spreadsheet programs
Supports the maintenance of data files and control procedures for a complex system of networked computing platforms, typically including multiple groups of personal computers and two or more servers or hosts
Supports system security and data integrity
Assign passwords and monitors use of resources
Backs up systems as required
Requires knowledge of employer's business applications as well as expertise in commercial software programs and unique applications supplied by vendors and developed in-house
Assist and coordinate activities related to NIST 800-171 and CMMC compliance remediation and sustainment tasks as required
Qualification
Required
Must be a U.S. Citizen
High School Diploma or equivalent required
2+ years' experience in a technical Systems Administrator role supporting network and application troubleshooting and maintenance required
Timeliness and accuracy of work is essential
Must be able to work remotely with limited supervision
Must be able to work equally well independently or in a team environment
Must be able to multi-task and dynamically adjust priority of effort
Must possess excellent written and oral communication skills, interpersonal skills including the ability to articulate to both technical and non-technical audiences
Must be able to interface with customers from low-level staff to executive management
Must be able to lift equipment ranging from 25-50 pounds
Must be able to sit and stand for long periods of time
Preferred
A passion for Information Technology, Security and Compliance
Must have a valid U.S. driver's license and vehicle with valid registration and insurance. Driving history may be reviewed during the interview or onboarding processes
Bachelor's or Master's Degree in Computer Science, Information Technology, Business, Education, Information Security, Information Systems, Engineering, Technical, Management Information Systems, Technology preferred but significant experience in a complex learning environment can be substituted
Leadership skills and project management skills preferred (may lead project teams)
Microsoft Ecosystem familiarity (i.e., 365 Admin Center, Active Directory, EntraID, Azure, Server, Sentinel)
Network Administration experience a plus
Experience using an enterprise ticketing system (NinjaOne, ConnectWise, Remedy)
Microsoft 365 (Fundamentals, Associate, or Expert) certification
ITIL v4 certification
CompTIA Technical Certifications or equivalent
CMMC Registered Practitioner (RP) certification
Benefits
Competitive compensation and benefits
Great long-term career opportunities
Company
Anglicotech, LLC
Anglicotech, LLC modernizes Supply Chain and Logistics Processes with new technology across multiple networks on a global scale to make them more efficient, secure, and resilient.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase