LSEG · 1 week ago
Lead, Change Management
USA-St. Louis-795 Office Pkwy
Full-time
Onsite
Senior LevelLSEG is a leading global financial markets infrastructure and data provider, and they are seeking a Lead in Change Management to oversee and improve change operations within their ITSM Change Management team. This role involves supporting daily operations, leading collaboration efforts, and ensuring compliance with change management processes to enhance system stability and operational efficiency.
ConsultingData ManagementDatabaseFinanceFinancial ServicesInfrastructureStock Exchanges
Responsibilities
Support BAU change operations, including assessing changes, hosting CABs, validating documentation, and ensuring adherence to policy and standards
Lead daily stand-up calls to enable cross region collaboration within the team, share key updates and review Change queue for timely action
Prepare and publish weekly, and monthly Change Management reports with clear insights and trend analysis
Provide input and support for continual improvement of the Change Management process and related workflows
Identify opportunities to streamline operations, reduce manual effort, and improve overall efficiency
Participate in failed change reviews, support root-cause discussions, and ensure corrective actions are adopted
Collaborate with implementation teams, service owners, and product teams to enhance change quality and compliance
Offer guidance to change implementors and reviewers to strengthen accuracy and readiness
Work with leadership to support audits, process initiatives, operational reviews
Use data to identify patterns, improvement opportunities, and early signals of operational risk
Maintain strong communication, clear documentation, and reliable follow-through on commitments
Qualification
Required
Collaboration and communication skills; effective team player
Excellent English proficiency (verbal and written)
Working knowledge of ServiceNow for IT Service Management activities
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) for documentation and reporting
Critical thinking, analytical skills, and problem-solving ability
Strong administrative and organizational skills with attention to detail
Proven understanding of Change Management concepts and frameworks
Preferred
ITIL 4 Foundation certification
Benefits
Healthcare
Retirement planning
Paid volunteering days
Wellbeing initiatives
Company
LSEG
LSEG (London Stock Exchange Group) is a diversified international markets infrastructure business —earning our clients’ trust for over 300 years.
Founded in 2007
10001+ employees
H1B Sponsorship
LSEG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (3)
2021 (12)
Funding
Current Stage
Public CompanyTotal Funding
$8.19BKey Investors
Microsoft
2023-09-07Post Ipo Secondary· $2.87B
2023-05-16Post Ipo Secondary· $3.32B
2022-12-11Post Ipo Secondary· $2B
Leadership Team
David Schwimmer
Chief Executive Officer
Pascal Boillat
Chief Operating Officer
Recent News
Crowdfund Insider
2026-01-17
FX News Group
2026-01-16
Company data provided by crunchbase