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Go-Forth Pest Control · 1 week ago

Branch Starter: Field Sales and Service Manager - Pinehurst, NC

Pinehurst, NC

Full-time

Onsite

Mid Level

$75K/yr - $75K/yr

Go-Forth Pest Control is a trusted leader in pest management since 1959, and they are seeking a Branch Starter to build their new operation. The role involves launching a new branch by developing a customer base, managing day-to-day operations, and ensuring exceptional service delivery.

Extermination ServiceProfessional ServicesProperty Management

Responsibilities

Build and grow a customer base from zero by actively engaging in door-to-door prospecting, generating leads through referrals, and closing deals

Handle inbound leads from company advertising and office calls, converting them into loyal customers

Provide exceptional pest control and termite services, including inspections, treatments, and follow-ups

Conduct home visits and consultations to assess customer needs and recommend appropriate pest and termite solutions

Ensure customer satisfaction by addressing inquiries, resolving issues, and maintaining positive relationships

Lead the startup of a new branch, establishing operational processes and building momentum through consistent sales and service efforts

Track personal performance metrics, such as sales targets and customer acquisition, and implement strategies to drive growth

Prepare for future team expansion by demonstrating best practices in sales techniques, customer service, and industry knowledge

Oversee day-to-day operations, including scheduling, territory management, and resource allocation for the new branch

Coordinate with internal departments to ensure seamless execution of sales and service activities

Manage inventory levels, equipment, and supplies to support field operations effectively

Implement and enforce company policies, procedures, and safety standards, with a focus on compliance in pest and termite services

Build and maintain strong relationships with customers, partners, and stakeholders in the Pinehurst and surrounding markets

Collaborate with other departments to drive business growth and innovation

Represent the company at local industry events, trade shows, and community activities to enhance brand awareness and reputation

Qualification

Pest control certificationSales experienceCustomer acquisitionCRM software proficiencyMicrosoft Office proficiencyLeadership skillsProblem-solving skillsCommunication skills

Required

Proven experience in pest control and termite services, with a track record of success in sales, service, and customer acquisition

Must hold valid North Carolina certification(s) in General Household Pest Control and Termite & Other Wood-Destroying Organisms Control (issued by FDACS)

Previous experience in a sales or service role within the pest control industry, preferably with door-to-door or referral-based lead generation

Excellent communication, leadership, and interpersonal skills

Strong problem-solving abilities and decision-making skills

Ability to work independently in a fast-paced, dynamic startup environment

Proficiency in CRM software, sales tools, and Microsoft Office suite

Valid driver's license and willingness to travel as needed within the Florida territory