Dropbox · 5 days ago
Channel Programs and Incentives Manager
United States
Full-time
Remote
Senior Level
$144K/yr - $195K/yr
6+ years expDropbox is seeking an experienced Business Operations / Program Operations leader to manage and optimize channel programs that drive measurable business impact. The role involves designing and scaling partner sales programs while collaborating with various teams to enhance the partner experience and ensure alignment across the organization.
CollaborationEnterprise SoftwareFile SharingPrivate CloudWeb Hosting
Responsibilities
Design, operationalize, and scale Partner sales programs and incentive programs that drive measurable outcomes, including channel-sourced revenue growth, partner engagement, and seller productivity
Establish and own clear KPIs and success metrics for channel programs; partner with Analytics to deliver actionable reporting and insights tied to ROI and program effectiveness
Lead the end-to-end operational execution of channel and GTM initiatives, ensuring readiness across systems, processes, enablement, documentation, and communications
Partner with Channel, Sales, and Distribution leadership to evolve the partner seller experience in support of growth targets and strategic priorities
Drive programmatic and systemic improvements that reduce friction, increase scalability, and improve partner and seller adoption
Translate business needs into clear requirements, working closely with Marketing, Product, and Technical teams to enhance tools, systems, and program assets
Collaborate with Field and Channel Marketing to deliver clear, compelling partner-facing and internal communications that increase awareness, adoption, and mindshare
Evaluate the effectiveness of global enablement and engagement programs, using dashboards and performance data to recommend and implement improvements
Build and manage learning paths, regional program cadences, and launch frameworks that support consistent execution across geographies
Support ongoing 'run-the-business' operations while continuously improving how channel programs are delivered and measured
Serve as a connective tissue across cross-functional teams—including Marketing, Operations, Product, Strategy, Reporting, Enablement, and Sales Leadership—to ensure alignment and successful launches
Qualification
Required
4+ years experience in channel programs, channel incentives, channel business operations, and/or strategy operations
4+ years in channel program management with at least 6+ years of total experience
Prior channel program and incentives experience with indirect sales/SaaS background
Prior experience in designing successful global partner and incentive programs
Strong communicator and relationship builder
Desire to work in a fast-paced, challenging and exciting environment
Willingness to support leaders and their teams, Globally in multiple time zones
Bachelor's degree or equivalent work experience
Preferred
Prior experience designing and implementing a partner program with related incentives at a high tech/SaaS SW company
Understanding and usage of Salesforce, Tableau and PRM's preferred
Company
Dropbox
Dropbox is a smart workspace company that provides secure file sharing, collaboration, and storage solutions.
1001-5000 employees
H1B Sponsorship
Dropbox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (127)
2024 (105)
2023 (103)
2022 (166)
2021 (197)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$2.41BKey Investors
JP Morgan ChaseJPMorgan PartnersBlackRock
2025-09-09Post Ipo Debt· $700M
2018-03-23IPO
2017-03-30Debt Financing· $600M
Leadership Team
Drew Houston
Founder & CEO
Arash Ferdowsi
Co-Founder
Recent News
2025-12-19
Business Standard India
2025-12-19
2025-12-16
Company data provided by crunchbase