Client Relationship Specialist jobs in United States
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Mesirow · 4 days ago

Client Relationship Specialist

Mesirow is an independent, employee-owned financial services firm founded in 1937, headquartered in Chicago. They are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to Financial Advisors and their High-Net-Worth individual clients.

Financial Services

Responsibilities

Client onboarding, including preparation of new account paperwork and client information-gathering
Account maintenance, including any account registration and account profile changes
Asset movement processing, including journals, wire transfers and EFTs
Assist with quarterly billing and performance reporting
Client issue resolution
Gathering tax information for clients and assisting with tax reporting
Relationship management, including regular client contact
General administrative functions, including but not limited to:
Maintaining information in the Client Relationship Management System
Exception report review
Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc
Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries
Trade execution and trade error resolution, as may be applicable and required

Qualification

FINRA Series 7 licenseFINRA Series 66 licenseMicrosoft applicationsSalesforceWealthscape InvestorBlack DiamondClient relationship managementProactive follow throughInformation gatheringTime managementVerbal communicationWritten communication

Required

Bachelor's degree
Minimum of 3 years relevant experience required
Highly motivated self-starter with a strong work ethic and positive “can-do” attitude
Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.)
Demonstrates an ability to learn new processes and technology platforms
Takes direction well and demonstrates proactive follow through on assigned tasks
Ability to prioritize and effective time management skills
Excellent verbal and written communication skills
Remains focused on tasks and retains composure under pressure or with conflicting priorities
Gathers information and consults appropriate parties when additional guidance is needed
Solicits feedback from team members on a regular basis and commits to performance improvement in identified areas
Responsive to client requests and escalates to team members whenever necessary

Preferred

FINRA Series 7 and 66 licenses
Familiarity with estates
Familiarity with Salesforce, Wealthscape Investor and Black Diamond

Benefits

The opportunity for a bonus
The Mesirow benefit program

Company

Mesirow is an independent, employee-owned financial services firm.

Funding

Current Stage
Late Stage

Leadership Team

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George Barbar
Senior Managing Director | Head of Regional Development and Strategy
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Ketan Shah
Chief Strategy Officer (CSO) & General Counsel
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Company data provided by crunchbase