Elme Communities · 5 days ago
Community Operations Coordinator
Alexandria, VA
Full-time
Onsite
New Grad, Entry LevelElme Communities is dedicated to enhancing the living experience for value-conscious renters, emphasizing exceptional customer service and community engagement. They are seeking a Community Operations Coordinator to elevate resident experiences, coordinate tours, plan events, and maintain positive relationships within the community.
CommunitiesReal EstateResidential
Responsibilities
Trust Builder and Ambassador of Exceptional Resident Experiences Elevate the customer service experience for existing and prospective residents in accordance with brand standards
Convert leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood
Contribute to desired occupancy levels by coordinating tours of the community with the leasing team
Plan and execute meaningful events and activities that engage residents and foster a sense of community
Build brand loyalty and contribute to achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community
Generate awareness, interest, and excitement about the community via social media
Encourage happy customers to share experiences by writing reviews on social networking sites
Contribute to resident satisfaction and retention efforts with smiles, empathy, empowered execution, and a commitment to achieving team goals
Maintain organized front desk and package rooms logs, and club room and freight elevator reservations
Keep meticulous customer records by consistently documenting activity in the Company CRM system (Yardi)
Champion Company values and operations standards
Demonstrate your learning agility by owning your path to professional development and advancement
Qualification
Required
Has a passion for people and community. We welcome everyone!
Has a college degree or applicable lived experience
Has event planning and coordination experience
Enjoys a flexible schedule that includes working weekends
Takes pride in their exceptional and responsible communication and marketing skills: written, verbal, social media
Digitally proficient in Excel, Word, PPT
Is experienced with CRM systems and/or industry specific management software, such as Yardi
Champions commitment to a culture of belonging through diversity, equity, inclusion & accessibility initiatives
Demonstrates resilience and commitment to deliver and be accountable for results
Benefits
Competitive compensation and benefits
Generous paid time off policy
Company
Elme Communities
Elme Communities is a real estate firm that offers residential apartments and community services.
Founded in 1960
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.02BKey Investors
Goldman Sachs Bank USA
2025-11-12Post Ipo Debt· $520M
2024-07-11Post Ipo Debt· $500M
1984-07-27IPO
Leadership Team
Steven Freishtat
Executive Vice President, Chief Financial Officer
Tiffany Butcher
Chief Operating Officer
Recent News
2026-01-06
2025-11-26
Company data provided by crunchbase