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NYS Office of Information Technology Services · 1 day ago

Student Assistant Internship (HESC) NYC, Ref# 10098

New York, NY

Internship

Hybrid

Intern

$23/hr - $26/hr

1+ years exp

NYS Office of Information Technology Services is seeking a Student Assistant Intern to support the modernization of legacy systems that enhance educational services across New York State. The role involves participating in technology research, business intelligence reporting, and collaborating with cross-functional teams to improve operational efficiency.

Cyber SecurityGovernmentInformation TechnologyIT Infrastructure

No H1B

U.S. Citizen Only

Responsibilities

Participate in initiatives to assess, document, and modernize existing legacy systems

Support application modernization projects that transition older technologies to current platforms

Contribute to business transformation programs aimed at improving operational efficiency

Gain exposure to the technical and strategic challenges of large-scale system migrations

Research emerging technology trends, including AI, automation, and cloud solutions

Evaluate how new technologies AI/ML can be applied to modernization efforts

Provide analysis and recommendations on tools and approaches that could enhance current operations

Help identify opportunities where innovation can address long-standing technical challenges

Support leadership in developing Business Intelligence (BI) reports and dashboards

Assist in data analysis to provide insights that inform technology and business decisions

Help translate business requirements into reporting solutions

Contribute to creating visibility into system performance and operational metrics

Collaborate with technical teams, business analysts, and project stakeholders

Document existing systems, processes, and technical specifications

Participate in planning sessions and contribute ideas for improvement

Support day-to-day technology operations and problem-solving efforts

Qualification

Legacy System ModernizationData AnalysisBusiness IntelligenceMicrosoft Office SuiteAI/ML ConceptsProblem-SolvingCommunication SkillsCollaborationSelf-Motivated Learner

Required

Must be a US citizen or foreign national eligible to work in the United States

Must be 18 years of age or older

Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State

Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year's worth of academic credits over a more extended period of time may qualify part-time students) OR currently enrolled graduate student or accepted in a graduate degree program

Must have a minimum grade point average (GPA) of 2.0 or equivalent to a C

Master's degree in Computer Science, Information Technology, Management Information Systems, Data Analytics, or related field (required)

Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Strong analytical and problem-solving abilities—comfort with ambiguity is essential

Good communication skills to work across technical and non-technical teams

Ability to work independently and collaboratively

Practical mindset focused on finding workable solutions to real-world problems

Genuine interest in understanding how technology serves NY State Gov mission

Preferred

1-2 years of relevant experience in technology, IT operations, or related field (preferred but not mandatory)

Academic projects, internships, or coursework demonstrating technical foundation are valuable

Familiarity with data analysis, reporting tools, or BI platforms (Tableau, Power BI, or similar) is a plus

Understanding of databases, programming concepts, or systems architecture is helpful

Interest in learning about both legacy and modern technology stacks

Knowledge of emerging technologies including AI/ML concepts is advantageous

Recent graduates or students in their final year are encouraged to apply

Benefits

New York State Employees’ Retirement System (ERS) Membership

NYS Deferred Compensation

Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds

Public Service Loan Forgiveness (PSLF)

And many more.

Company

NYS Office of Information Technology Services

New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.

Founded in 2012

Albany, New York, USA

5001-10000 employees