Room & Board · 1 week ago
Furniture Repair Restoration Technician
Torrance, CA
Full-time
Onsite
Mid, Senior Level
$62K/yr - $72K/yr
5+ years expRoom & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. As an In-Home Furniture Repair Associate, you'll bring your craftsmanship and problem-solving skills directly into our customers' homes and businesses, repairing a wide range of American-made furniture and ensuring a pristine environment after repairs.
FurnitureHome DecorRetail
Responsibilities
You love working with your hands and have an affinity for beautiful, high-quality craftsmanship
As a professional craftsperson you take pride in providing exceptional furniture repair service to our customers knowing your work has a direct impact on how our customers feel about their purchase with us
You appreciate a hard day’s work where you’re surrounded by a team of peers who are as equally committed to quality and promoting a safe and respectful work environment, and where your leadership team gives you the freedom to do your best work
Explore our In-Home Furniture Repair Associate opportunity and discover a career designed to be different
You'll repair a wide range of American-made, handcrafted wood, metal, and upholstered furniture — restoring each piece to a level of quality where the original flaw is virtually undetectable
In addition to furniture repairs, you may perform minor wall and floor touch-ups to ensure the space is left in pristine condition
You take pride in maintaining a clean, respectful, and professional work area in every customer's home
This is a hands-on, physical role that requires stamina, attention to safety, and a commitment to excellence
You'll be part of a collaborative 40+ person delivery and distribution team dedicated to delivering an exceptional customer experience that sets Room & Board apart
You'll safely drive and operate a service van, completing an average of 4-6 in-home repairs a day, with additional time for routing, communication, and follow-up with colleagues and leaders throughout the week
Qualification
Required
5-7 years of experience mending, repairing, refinishing, and touching up solid wood and metal, as well as upholstery stitching/repair
Comfortable with a high level of autonomy and accountability
Professional and direct communication style
Ability to read and interpret safety rules, work instructions, and procedure manuals
Drive safely and respect while working in customers' spaces
Ability to build a genuine rapport with customers
At least 21 years of age with a valid driver's license
Able to lift/carry heavy items with the assistance of proper lifting equipment
Proficiency in spoken and written English
Able to pass pre-employment requirements, including a 5-panel drug screen (no THC)
Ability to provide proof of identity and legal work authorization upon hire
Ability to pass a bench test, demonstrating your repair skills
Preferred
A genuine passion for serving customers, demonstrated through prior experience in a customer-facing delivery or customer service role
Benefits
Three weeks of paid vacation
A generous 401(k) match
Profit-sharing
Benefits that focus on holistic well-being
Benefits that cover you from head to toe – physically, emotionally, and financially
Company
Room & Board
As a 100% employee-owned company, people inspire everything we do.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bruce Champeau
President & Chief Operating Officer
Erin Alexa Skinner
Human Resources Business Partner
Recent News
San Diego Union-Tribune
2025-10-17
Minneapolis / St. Paul Business Journal
2025-03-25
2025-01-08
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