NEOGOV · 1 day ago
Assistant Transit Operations Supervisor
NEOGOV is seeking an Assistant Transit Operations Supervisor to oversee front line transit operations staff. The role involves supervising staff, ensuring operational efficiency, and coordinating various transit-related activities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Supervises, directs, assists, plans, organizes, assigns and coordinates work of assigned transit operations staff, including ambassador, quality assurance, and sales staff
Oversees the planning of transit monitor trips and that related documentation is completed as required; audits accuracy of information and forwards to appropriate parties
Analyzes and compiles data from lists and logs; configures data and writes activity reports; briefs subordinate lead workers on issues, programs and activities
Coordinates financial reporting by receiving and inputting revenue sales to produce reports, tracking payroll and timekeeping, and overseeing inventory and audit cash revenue
Coordinates and schedules activities to ensure efficient and effective service; reviews and ensures that purchases are made in accordance with applicable laws, codes, policies and procedures
Ensures efficient, effective and timely service in sales of transit passes to the public
Plans and schedules trips and projects for Transit Quality Assurance staff according to trends and service planning staff requests
Ensures that required trips and related documentation are completed as scheduled; audits accuracy of information and relays results to appropriate party
Monitors and maintains trip database and coordinates fix actions in database
Assists with the coordination of staff to process liquidated damages and assist in determinations of assessments and process forms
Implements the new software products, forms and methods to make work processes more efficient and effective
Assists in the improvement of transit services; develops procedures and processes
Analyzes, investigates, and responds to issues and concerns; handles more complex and sensitive customer complaints
Trains, assigns and evaluates the performance of assigned staff; develop, coordinate and conduct in-service training to RTC staff on policies and procedures related to operations
Represents the RTC at meetings and events
Operates a variety of office equipment, to include computers and associated software
Manages multiple projects/deliverables with short targeted completion dates
Other duties as assigned
Qualification
Required
Equivalent to a high school diploma and four (4) years of full-time transit operations; or a Bachelor's Degree in Business or Public Administration, with one-year supervisory experience
Must possess and maintain a valid Class C driver's license at time of application
Employment with the Regional Transportation Commission in this position is contingent upon the results of a comprehensive education/experience background investigation and a criminal history records review
The background check will also consist of a personal credit history and driving history record check
Ability to provide supervision in an effort to maintain quality control standards for operational efficiency
Ability to assist with the coordination of staff to collect data and process reports
Ability to assist with the planning of transit monitor trips and producing related documentation
Benefits
Health and dental insurance is available at a minimal expense to eligible employees, spouses and dependents.
The RTC pays the monthly life insurance premium for eligible employees.
Eligible employees are covered by a Workman's Compensation Program in accordance with the provisions of the Nevada Industrial Insurance Act (NRS Chapter 616) and the Nevada Occupational Diseases Act (NRS 617).
The RTC pays a monthly premium toward a long-term disability plan for eligible employees.
Vacation leave accrual is based on length of RTC employment. Initial accrual is at the rate of 3.08 vacation hours for each biweekly pay period.
Eligible employees accrue 3.7 hours of sick leave for each biweekly pay period. Employees completing 10 years of service accrue an additional .92 hours of sick leave per biweekly pay period.
Court leave, military leave, parental leave, leave without pay, blood donor leave, education leave, and RTC promotional/transfer application examination leave are available (upon approval) for eligible permanent employees.
Full-time employees become a member of the Nevada State Public Employees Retirement System under an employer paid plan.
Effective July 1, 2021, permanent employees who have completed 5 full years of creditable service with the RTC are entitled to a one time longevity payment in addition to their base salary.
RTC employees and their families are eligible to join the Clark County Credit Union.
Eligible employees may be awarded tuition reimbursement upon successful completion of pre-approved, job related courses.
Employees who have worked for the RTC for at least one year, and have worked at least 1,250 hours over the preceding 12 months are eligible for the provisions of the Family Medical Leave Act.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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