Arkansas Children's · 1 day ago
Air Communication Specialist
Arkansas Children's is a healthcare organization focused on providing quality medical services. The Air Communication Specialist supports safe and efficient air and ground medical transport by managing communications, monitoring weather, and coordinating transport activities.
Hospital & Health Care
Responsibilities
Manage Angel One Transport dispatch operations, including a complex multi-line switchboard, conferencing with referring hospitals and medical control, and recommending transport mode using established priority algorithms
Document all calls and communications in the EHR and CAD system, capturing patient demographics, clinical details, and referring/accepting provider information to ensure seamless care coordination
Operate and monitor six two-way radios to coordinate all air and ground transport activity and maintain constant situational awareness
Track and monitor all transport units, updating aircraft every 10–15 minutes and ground units every 30–45 minutes, recording position reports, and providing real-time weather updates to crews
Serve as a liaison with referring hospitals, EMS agencies, and partner organizations, ensuring teams receive complete mission details and stakeholders receive timely updates on ETAs, delays, and operational changes
Participate in education and safety requirements, attending mandatory trainings and supporting the Emergency Response Plan (ERP) in compliance with FAA Part 5 and transport accreditation standards, including drills and post-incident reviews
Maintain essential databases, including hospital directories, EMS reference materials, airport information, and other key operational resources, ensuring accurate and current data
Demonstrate professionalism and exceptional customer service, building strong relationships, promoting teamwork, and proactively identifying inefficiencies or barriers to safe, timely transport
Perform additional responsibilities to support the Angel One mission, including collaboration with finance, administrative teams, case managers, and other duties assigned by leadership
Qualification
Required
High School Diploma/GED and 2 years of relevant experience, or 4 years of experience in lieu of a diploma/GED
Flight Follow Certification must be obtained within 6 months of hire - IAMTCS or CommLink
Transport EMT - Basic must be obtained within 2 years of hire date or eligibility
Company
Arkansas Children's
Arkansas Children's is the only healthcare system in the state solely dedicated to caring for Arkansas' more than 700,000 children.
H1B Sponsorship
Arkansas Children's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
Funding
Current Stage
Late StageTotal Funding
$52MKey Investors
B. Thomas GolisanoMabee Foundation
2025-12-29Grant· $50M
2025-01-02Grant· $2M
Recent News
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