Apply on Employer Site

State of Delaware · 2 days ago

Collections Technician This position is EXEMPT from the State of Delaware Merit System

Delaware, United States

Full-time

Onsite

New Grad, Entry Level

The State of Delaware is seeking a Collections Technician who will accept payments for court-ordered assessments and manage data within an automated case management system. The role involves preparing deposits, contacting delinquent accounts, and developing payment plans.

Government

Responsibilities

Compute fiscal/financial transactions

Reconcile transactions/accounts

Review to ensure compliance with required documentation, signatures, and rules/regulations

Record fiscal/financial transactions to various financial information systems

Interact with public/private sector to provide/obtain information

Compile information/develop reports for use by others

Monitor balances and report discrepancies

Qualification

Financial transactions processingCustomer serviceRecordkeepingKeyboardingPayment methods handling

Required

Experience in processing financial transactions in areas such as accounting or cashiering

Experience in providing customer service over the phone, in person, and in writing

Experience handling multiple payment methods (i.e., cash, checks, credit cards)

Experience keyboarding, preferably at a rate of at least 40 words per minute

Knowledge of recordkeeping which includes maintaining records, logs, and filing systems

Possession of a valid Driver's License (not suspended, revoked or cancelled, or disqualified from driving), or a non-expired State issued identification card

Must be able to lift a box of paper (approx. 40lbs)

A satisfactory criminal background check is required as a condition of hire

Direct deposit of paychecks is required as a condition of hire