8x8 · 1 week ago
Commercial Account Executive, CCaaS East Coast
United States
Full-time
Remote
Mid, Senior Level
$98K/yr - $162K/yr
5+ years exp8x8 connects customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions. The Commercial Account Executive is responsible for driving new logo acquisition and expansion revenue across mid-market and commercial customers in the Eastern U.S., focusing on selling 8x8’s integrated UCaaS, CCaaS, and CX solutions.
Information TechnologySaaSSoftwareTelecommunicationsVirtual RealityVoIP
Responsibilities
Own and consistently achieve (or exceed) an annual sales quota within the Commercial segment
Drive net-new customer acquisition and expansion opportunities across contact center and unified communications buyers
Lead the end-to-end sales process, including discovery, solution alignment, demonstrations, commercial negotiations, and contract close
Position 8x8’s CCaaS, UCaaS, and CX portfolio to address customer pain points and business outcomes, with a focus on scalability and measurable ROI
Develop and maintain strong relationships with key decision-makers, including Directors, VPs, and C-level executives
Collaborate cross-functionally with Sales Engineering, Channel Partners, Customer Success, and Marketing to deliver cohesive, customer-centric solutions
Build and execute territory and account plans to grow pipeline, forecast accurately, and expand market share in the East region
Qualification
Required
5+ years of B2B SaaS sales experience in a hunter or hybrid role, consistently meeting or exceeding quota
Proven success selling CCaaS, CX, UCaaS, or similar cloud-based communications solutions to Commercial or Mid-Market customers
Experience managing complex sales cycles involving multiple stakeholders and decision-makers
Strong discovery, consultative selling, and value-based messaging skills
Excellent relationship-building abilities with a track record of earning customer trust and long-term partnerships
Strong communication, presentation, and negotiation skills, with confidence engaging executive-level audiences
Self-motivated, highly organized, and comfortable operating autonomously in a fast-paced, high-growth environment
Preferred
Experience selling contact center solutions (cloud or hybrid) including voice, digital channels, analytics, or workforce engagement tools
Familiarity with CX, AI-driven customer engagement, or conversational AI capabilities within contact center platforms
Experience selling a full SaaS portfolio rather than point solutions
Background working with channel partners or regional ecosystems in the Eastern U.S
Benefits
Discretionary merit increases
Bonus and/or stock
Sales variable compensation incentives
Company
8x8
8x8 offers secure and reliable cloud-based, enterprise-class business phone systems, unified communications, and contact center solutions.
1001-5000 employees
H1B Sponsorship
8x8 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (4)
2023 (11)
2022 (22)
2021 (20)
2020 (30)
Funding
Current Stage
Public CompanyTotal Funding
$453.07M2024-07-15Post Ipo Debt· $200M
2022-01-18Post Ipo Equity· $121.87M
2017-12-08IPO
Leadership Team
David Sipes
Chief Executive Officer
Samuel Wilson
Chief Executive Officer
Recent News
MarketScreener
2026-01-07
SalesTech Star
2026-01-07
Company data provided by crunchbase