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NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 1 day ago

DEPARTMENT MANAGER ($2M-10M) (MINI MART)

United States-Mississippi-Gulfport

Full-time

Onsite

Mid Level

4+ years exp

Navy Exchange Service Command (NEXCOM) is seeking a Department Manager to oversee sales activities in retail and mall services departments. The role involves managing stock levels, ensuring attractive displays, and achieving sales goals while maintaining high service standards.

Information Technology

Responsibilities

Responsible for department level execution of retail and/or assigned mall services business strategies, procedures, and policies

Ensures department is fully stocked, and merchandise is attractively displayed; to include effective signing, accurate price marking, fact tags, etc. Adheres to corporate visual merchandising standards. Coordinates stock replenishment with backroom and procurement personnel

Acts as stock replenishment expert. Ensures stock replenishment program for responsible departments is effectively executed

Establishes and implements an effective customer relations program. Ensures service provided meets or exceeds NES standards and customer expectations

Reviews department(s) merchandise stock structure, makes recommendations and provides information to Store Divisional Managers, Buyers, etc. regarding merchandise in stock position, stock assortment, product saleability, local demand trends and requirements, etc

Reviews daily sales reports. Recommends/initiates markdowns, as necessary. Provides input to Store Divisional Managers/Store Managers regarding departmental promotions, sales goals and budgets

Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions

Coordinates and implements departmental promotions and sales events with store operations, visual merchandising, and merchandise procurement associates. Provides post-promotion feedback to Buyers, Store Manager, etc

Supervises, trains, and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals, sales events, sales incentive programs, store policies, etc

Keeps current regarding industry/market trends for assigned departments. Conducts comparisons with other retailers to benchmark business practices. Implements 'best practices' as feasible

Carries out policy of courtesy and service, recognizing the importance of genuine, obvious and active attention required in a retail organization. Exercises tact, good manners, and courtesy when serving and assisting customers and fellow associates in the performance of duties. Actively seeks to become knowledgeable concerning store policies and services offered in order to effectively carry out the requirements of this position. Responds to inquiries and provides assistance in a prompt and friendly manner

Performs independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of achievement of operational goals and objectives

Performs other related duties as assigned

Qualification

Merchandise controlsInventory managementRetail promotionsCustomer relationsSales managementSupervisory experienceVisual merchandisingSales reportingTeam motivation

Required

3 YEARS GENERAL EXPERIENCE: Experience which was gained in administrative, clerical, retail sales, or other related work which enabled the applicant to gain knowledge of selling floor operation practices and procedures skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for each 9 months of experience. Substitution of 1 year for 1 year in those instances where co-op experience is required of a student as part of the program study

AND 1 YEAR SPECIALIZED EXPERIENCE: Progressive experience which provided background in merchandise controls, inventory stock, record keeping and reports, exempt or non-exempt supervisory experience, merchandise display, and retail promotions or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies

Company

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

Glassdoor3.4

The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.

Founded in 1946

Virginia Beach, Virginia, USA

10001+ employees