Affiliated Monitoring ยท 1 week ago
Evening Customer Service Representative
Houston, TX
Full-time
Onsite
Entry Level
$16/hr - $18/hr
1+ years expAffiliated Monitoring is seeking Evening Shift Customer Service Representatives to join their state-of-the-art call center in Union, New Jersey. The role involves monitoring emergency alarm signals, providing excellent customer service, and dispatching emergency services as needed.
Internet of ThingsSecuritySmart Home
Responsibilities
Monitor emergency alarm signals in a clean and modern call center environment
Provide excellent customer service
Collect information from our customers
Follow company processes and procedures
This job may include dispatching emergency services such as the police, fire department, or EMS
Qualification
Required
You want to work in a call center environment where you will help keep people safe
You are detailed oriented
You have solid communication skills
You enjoy learning new skills and applications
HS Diploma or GED required
Access to reliable transportation
1-year prior customer service experience in a call center environment
Benefits
Paid vacation
Paid holidays
Health/dental/vision insurance
A generous 401k plan with company match
A fully paid training program
Company
Affiliated Monitoring
Affiliated Monitoring is the leading provider of life safety monitoring services in the United States.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Paul Davies
Chief Financial Officer
Aaron S.
Director, Partner Success
Company data provided by crunchbase