Specright · 1 day ago
Senior Manager, Technical Services & Integration
United States
Full-time
Remote
Senior Level
6+ years expSpecright is looking for a Sr. Manager of Technical Services & Integration to lead and grow a team of Implementation Engineers responsible for delivering technical solutions and integrations. This role involves overseeing technical delivery, fostering team development, and ensuring customer success through effective integration with the Force.com platform.
AgTechSoftwareSupply Chain Management
Hiring Manager
Tim Coffey
Responsibilities
Manage and mentor a high-performing team of implementation and integration engineers
Define clear goals and KPIs, drive accountability, and support professional growth
Foster a culture of technical excellence and proactive problem-solving
Experience scaling and managing off-shore teams
Oversee delivery of all technical services and integration projects, including custom workflows, third-party system integrations, and data migrations—all within the Force.com framework
Ensure consistent delivery quality, adherence to Force.com development best practices, and high customer satisfaction
Partner with strategic customers to define technical requirements and design architecture that leverages the full power of force.com native capabilities, including Apex, Visualforce, Lightning Components, and Process Builder
Conduct architecture reviews for all projects with product team
Act as the escalation point for complex technical challenges across enterprise implementations
Translate customer use cases into scalable, native solutions
Collaborate with Customer Success and Implementation teams to drive adoption and long-term value
Partner closely with Product and Engineering teams to communicate field feedback and inform Force.com platform optimizations
Support Sales Engineering with pre-sales scoping of technical services and feasibility assessments
Contribute to internal knowledge bases, implementation playbooks, and reusable integration assets on the Salesforce platform
Establish repeatable technical service offerings optimized for Force.com
Own and refine delivery processes, QA standards, and internal documentation to drive consistency and scalability
Proactively track customer trends, identify platform enhancement opportunities, and contribute to roadmap discussions
Qualification
Required
6+ years of experience in technical consulting, implementation engineering, or Salesforce-based solution delivery
2+ years managing technical or implementation teams
Deep experience with Force.com, including Apex, Lightning, Visualforce, and declarative development tools (Flows, Process Builder)
Strong understanding of Salesforce integration patterns, including REST/SOAP APIs, middleware platforms (e.g., Worcato, Mulesoft), and external system connectivity
Proven success managing multiple complex technical projects in a customer-facing role
Strong communication and stakeholder management skills
Bachelor's degree in Computer Science, Engineering, or related technical discipline; Salesforce certifications a plus (e.g., Platform Developer I/II, Integration Architecture Designer)
Preferred
Familiarity with Salesforce AppExchange products and sandbox/production org management
Experience working in high-growth, fast-paced B2B SaaS companies
Previous experience in supply chain, manufacturing, ERP, or compliance-focused software industries
Company
Specright
Specright's patented Specification Management platform enables companies to manage product & packaging data across their supply chain.
51-200 employees
H1B Sponsorship
Specright has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
2021 (3)
2020 (3)
Funding
Current Stage
Growth StageTotal Funding
$44.81MKey Investors
Sageview CapitalPritzker Group Venture Capital
2021-07-13Series B· $32.86M
2021-02-01Series Unknown
2019-04-29Series A· $8.8M
Leadership Team
Matthew Wright
Founder & CEO
Ayman Shoukry
CTO
Recent News
Business News: Pasadena Star-News
2024-11-21
Company data provided by crunchbase