Comcast · 5 days ago
Retail Supervisor (Part-time)
Philadelphia, PA
Part-time
Onsite
Entry, Mid Level
2+ years expComcast is a leading company in the live event experience industry, operating the Xfinity Mobile Arena in Philadelphia. They are seeking a Retail Supervisor who is self-motivated and thrives in a fast-paced environment, responsible for overseeing retail operations, coaching associates, and ensuring an exceptional customer experience.
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Responsibilities
Non-game day activities include, but are not limited to: Concert check in, inventory counts, visual merchandising, store flips, employee training, and more
Provides coaching to associates on use of system and processes to enhance the internal and external customer experience
Maintains a clean and organized store at all times
Develops and presents idea for process improvement as well as supporting others in the development of ideas to foster a culture of innovation
Partners with other departments and provides feedback to increase process stability and improve the customer experience, internally and externally
Consistently meets or exceeds established goals and performance metrics
Supports and contributes to a collaborative team environment; continuously learning new skills to ensure operational efficiencies
Follows established troubleshooting procedures, effectively using the appropriate resources and desktop tools
Overcomes concerns and resolves customer complaints through active listening, empathy, professionalism and problem solving to increase satisfaction and foster long-term customer loyalty
Follows company policies and procedures while applying sound judgment to match customer need with organizational need
Follows established escalation procedures to expedite prompt resolution
Provides exceptional customer service to both external and internal customers
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Qualification
Required
Bachelor's Degree
2-5 Years of relevant work experience
Customer Experience (CX)
Punctuality
Professional Etiquette
Preferred
Some combination of coursework and experience
Extensive related professional experience
Benefits
Best-in-class Benefits
Array of options, expert guidance and always-on tools
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
Fierce Network
2026-01-11
2026-01-07
2026-01-07
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