FMX · 2 days ago
Associate Product Manager
Columbus, OH
Full-time
Hybrid
New Grad, Entry Level
$80K/yr - $100K/yrFMX is a cloud-based software company specializing in facility maintenance and management solutions. They are seeking an Associate Product Manager to collaborate with various teams to deliver solutions for strategic accounts, ensuring alignment with customer expectations and the company's long-term product strategy.
Cloud ComputingInformation TechnologySoftware
Responsibilities
Focus on key accounts and integrations
Maintain a clear, prioritized list of key account needs for product enhancements and integrations
Partner with Sales, Customer Success, and key customers to gather, clarify, and refine requirements determining the "why" behind each request
Translate customer needs into structured solutions, documenting assumptions, constraints, data flows, and requirements
Support integration scoping by working with customers and Engineering to understand APIs, data mappings, and system behaviors, then document them in clear, accessible language
Collaborate with Engineering and project management to ensure scoped work is realistic, broken into small testable increments, and aligned with agreed timelines
Track deadlines and commitments for key accounts, escalate risks early, and keep stakeholders aligned on scope, milestones, and design decisions
Ask probing questions to uncover root problems and reframing requests into clear problem statements
Identify "quick win" approaches using existing FMX capabilities, and flag when product changes are truly needed
Propose strategic changes that serve multiple key accounts at once, focusing on improvements with broad impact
Build internal documentation, playbooks, and templates that make solution design, integration scoping, and key‑account support more consistent and scalable
Support pre‑sales conversations by helping Sales and Solutions articulate what is possible, what is not, and what would require new product work
Qualification
Required
The ability to draw on previous experience in customer or internal stakeholder facing roles in order to effectively scope projects, clarify requirements, and deliver on commitments
Experience communicating with professional poise to quickly build rapport with customers and prospects in order to represent the brand clearly and confidently while leading calls
Demonstrates a deep customer curiosity by investigating the 'why' behind a customer request in order to turn feedback into well defined problem statements
Maintains a strong technical curiosity or familiarity regarding APIs and data structures, with an interest in understanding how complex systems and integrations fit together
Actively embraces modern productivity tools and AI to streamline workflows, analyze information, and improve communication. Approaches customer requests through structured problem solving, using a step-by-step approach to identify root causes and dependencies to propose realistic, actionable solutions rather than open ended ideas
Manages projects and deadlines with precision, balancing multiple customer commitments, solution efforts, and integrations while working in close partnership with project management
Exhibits creativity within existing constraints, finding innovative ways to use current platform configurations before pursuing new development
Upholds meticulous attention to detail when documenting requirements, assumptions, edge cases, and success metrics in SOWs and integration scopes
Thrives in a highly collaborative environment, navigating diverse perspectives across Sales, Customer Success, Solutions, and Engineering to reach a unified recommendation
A match with our core pillars: Teamwork, Excellence, and Integrity
Benefits
100% company-paid health, dental, vision, long and short term disability, and life insurance
Home office stipend: We'll give you everything necessary to do your job (company-sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture, and accessories. You will also get $60/month toward your home internet connection
Generous PTO and UTO (unplanned time off) policies: If you're sick, why should that cut into your vacation time?
Flexible Schedule: We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines
You can wear jeans and tees: Feel free to keep it casual, we do.
You'll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously.
401(k) and medical / dental / vision / short and long term disability / life insurance
Company
FMX
FMX enables facilities managers to more efficiently and effectively track work orders, schedule resources, and plan maintenance.
Founded in 2012
51-200 employees
H1B Sponsorship
FMX has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Growth StageTotal Funding
$3MKey Investors
Luminate Capital PartnersFive Elms CapitalSaaS Capital
2025-07-21Private Equity
2019-10-13Private Equity
2019-03-06Debt Financing· $3M
Leadership Team
Brian Gregory
CEO
Recent News
2025-07-22
Fintech Finance
2024-10-23
Company data provided by crunchbase