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Hunt Military Communities · 3 weeks ago

Porter & Housekeeper Manager

Norfolk, Virginia, United States

Full-time

Onsite

Mid Level

3+ years exp

Hunt Military Communities is focused on providing quality housing for military families, and they are seeking a Porter & Housekeeper Manager to assist in maintaining the property. This role involves supervising cleaning staff, ensuring cleanliness and safety of the facilities, managing supplies, and conducting training to uphold high standards of service.

MilitaryProperty DevelopmentReal EstateReal Estate Investment

Growth Opportunities

Responsibilities

Supervises assigned Porter and Housekeeping staff, including coordination of schedules, assignment to unit turns, and on-call duties

Provides applicable training and direction to the Porter and Housekeeping staff to ensure comprehensive cleaning and trash pickup of the property's buildings and grounds, as outlined by HMC's guidelines and property procedures

Provides applicable training and direction to the Housekeeping staff to ensure high-quality unit turns

Manages the inventory of all necessary supplies related to the department, as well as any supply inventory designated by the Maintenance Director

Monitors building, units, common areas, and grounds for cleanliness, safety, and staff compliance with rules/regulations

Manages MSDS inventory for required chemical cleaning agents

Orders Housekeeper and Porter cleaning supplies and equipment within assigned budget

Daily/weekly/monthly reporting due to the Maintenance Director

Assists in periodic staff meetings with the Porter and Housekeeping employees

Vacuums carpeted areas, including resident rooms, hallways, and common areas, as necessary

Mops and cleans tile areas, including resident rooms and common areas if necessary

Empties trash in designated areas if necessary

Cleans bathrooms, including tubs, showers, and toilet areas as necessary

Works in common areas such as the lobby or offices as directed by the Maintenance Director

Attends all mandatory employee meetings

Reports any observed violations of property rules and regulations to the Maintenance Director

Reports any needed repairs to maintenance

Ensures Porter and Housekeeper compliance with required training

Monitors buildings for cleanliness and safety

Provides support for after-hours maintenance emergencies when necessary

The core of HMC's culture involves everyone being fully invested in everything we do, from picking up the smallest piece of trash to contributing their best efforts. Regardless of their position or tenure at any given property, everyone is responsible for picking up trash

Qualification

Supervisory experienceManagement experienceChemical handling knowledgeCustomer service skillsOrganizational skillsTime management skillsReport writingHigh School DiplomaGEDEffective communication

Required

High School Diploma or GED Required

A minimum of three years of related experience and/or training; or equivalent. Required

Supervisory and/or management experience. Required

Understand and follow the rules for the handling and use of any chemicals

Skilled in Organization

Skilled in Time management

Skilled in Customer service

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of the organization

License - Every employee must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy. Required