BW Papersystems ยท 1 week ago
Customer Service Representative / Inside Sales
Phillips, WI
Full-time
Onsite
Entry Level
2+ years expBW Papersystems is part of the Barry-Wehmiller Group, specializing in building capital equipment for the paper industry. The Customer Service/Inside Sales Associate will drive product sales, provide customer support, and manage sales processes while maintaining relationships with existing accounts.
Machinery Manufacturing
No H1B
Responsibilities
Drive product sales by developing, identifying, and securing direct sales opportunities through various outreach activities
Generate market interest and close sales by executing projects, surveys, campaigns, site visits, and product demonstrations
Convert Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs) through effective lead qualification and nurturing
Prospect identification and outreach through cold calling, email marketing, and database profiling activities
Provide comprehensive telephone support to customers and manage incoming calls and emails for order requests
Take and close customer orders while providing quotes and coordinating shipments
Cross-sell new solutions to existing customers and maintain ownership of specified customer accounts
Travel to visit key accounts when required to build relationships and help manage their accounts
Support sales processes and handle warranty claims in coordination with VP, maintenance, and supervisors
Maintain on-call availability on weekends and holidays, with Friday through Monday coverage every two months
Qualification
Required
High School Diploma or GED Certificate
2+ years of sales and customer service experience
Proficient in navigating a computer (required)
Proficient with using Microsoft Suite
Preferred
Blueprint reading a plus but not required
Company
BW Papersystems
BW Papersystems is combines extremely strong brands, innovative technologies, and long standing experience for the sheeting & packaging.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dave Carlsen
Director Of Operations, Phillips
Recent News
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