OnePoint Proforma · 1 day ago
Ecommerce Manager
Proforma OnePoint is a U.S. company providing employee stores, design, print, promo, and apparel to various industries. The Ecommerce Manager will be responsible for developing and executing ecommerce strategies, managing operations, and leading a small team to enhance customer portals.
ApparelConsumer GoodsMarketingPrinting
Responsibilities
Develop and execute the ecommerce growth strategy for customer portals
Manage day-to-day operations of the ecommerce sites and digital ordering tools
Build optimized product catalogs including pricing, variants, decoration methods, and lead times
Oversee UX, content, navigation, search, and personalization of sites
Optimize ordering workflows for decorated/custom products
Ensure data accuracy across inventory and product specs
Manage integrations with vendors for production
Lead testing, continuous improvement, and roadmap initiatives
Manage store builds and communication with the customer, as well as development
Manage and work with the Proforma ecommerce team to oversee custom development request
Qualification
Required
3–5+ years of ecommerce experience, preferably in print, promotional products, merchandising, or manufacturing
Strong customer relations attitude
Ability to work cross-functionally with other departments, to promote best practices, and to develop solutions to business challenges
Excellent working knowledge of Microsoft Office – Excel, Outlook, Word, Teams, etc
Strong understanding of product customization workflows and B2B ordering
Experience with platforms such as Shopify, BigCommerce, Magento, or custom B2B portals
Data-driven mindset with strong analytical and reporting skills
Excellent project management, communication, and cross-functional leadership skills
Comfortable working in a fast-paced, growth-focused environment
Some knowledge of basic HTML coding – the more the better
Very comfortable being client facing – You will be assisting in company store demos and are required to be on weekly status calls with the customer overseeing new store builds
Preferred
Experience with ASI, SAGE, or DistributorCentral
Knowledge of print decoration methods (screen print, embroidery, DTG, heat press, large format, etc.)
Marketplace experience (Amazon, Etsy, corporate stores, company webshops)
Experience with SEO, email automation, Google Analytics, and digital ads
Familiarity with ERP/CRM integrations and order management systems
Company
OnePoint Proforma
We help businesses put their brand and message into the daily lives of their customers through Graphic Design, Printed Materials, Signage, Promotional Items, Uniforms, Apparel and Online Corporate stores.