Harris Central Appraisal District ยท 3 days ago
Customer Service Specialist I - Front Counter
Houston, Texas
Full-time
Onsite
Entry Level
2+ years expHarris Central Appraisal District is an organization that values its community and employees. They are seeking a Customer Service Specialist I to provide general services information and resolve customer issues while maintaining professionalism and courtesy.
Government Administration
Responsibilities
Serve property owners, general public, and other HCAD divisions in a professional, courteous and empathetic manner
Identify and assess customers' needs to achieve satisfaction
Handle customer complaints to provide appropriate solutions and alternatives to ensure resolution
Provide accurate, valid, and complete information clearly and concisely utilizing the right methods and tools
Operate a PC and become familiar with HCAD's various computer systems (i.e. AVS, HTS, MTS, ACTS, CAMA, etc.)
Maintain awareness of changes in the district policies and procedures and important deadlines for action
Handle special projects as assigned by researching and presenting information
Qualification
Required
High School Diploma or equivalent required
2 years of related work experience
Texas Property Tax Code
Windows operating system
Must successfully complete TDLR approved courses 101, 102, 4 and 7 within two (2) years of employment
Company
Harris Central Appraisal District
The Harris Central Appraisal District appraises taxable property for the county, cities, school districts, and more than 300 special districts such as MUDs that levy property taxes within the district's boundaries.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Beata Kasper
CIO
Jason Mohan
ACIO of Applications
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