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Cigna Healthcare · 1 day ago

Legal Compliance Manager - Privacy Team

United States

Full-time

Remote

Senior Level

$103K/yr - $172K/yr

5+ years exp

Cigna Healthcare is dedicated to improving the health and vitality of those they serve. They are seeking a Legal Compliance Manager to manage privacy incidents and lead a team of investigators and compliance professionals while collaborating across various business units to enhance incident response and compliance efforts.

Hospital & Health Care

Responsibilities

Partner with the Director of Enterprise Incident Response to implement and maintain an effective incident response program, including building cross functional partnerships with business teams to build a culture of effective and timely reporting and issue management

Lead the research, management, and resolution of privacy issues presented to the Privacy Office

Design and deliver privacy compliance training programs; perform auditing and monitoring activities to ensure ongoing adherence to regulatory requirements and internal policies

Prepare and issue required notifications to clients, business partners, and government regulators in accordance with applicable laws

Monitor the performance of the incident response program while taking appropriate steps to improve its effectiveness

Act as an advisor to the business in all aspects of incident response and other privacy-related questions (risk assessment, regulatory reporting, etc.)

Serve as a subject matter expert and compliance resource for internal and external partners

Collaborate with other departments including the legal team, to direct compliance issues to appropriate existing channels for investigation and resolution

Respond to cybersecurity and privacy incidents, complaints received from customers, third parties, regulators and areas of the business. Assist with the investigation of such incidents in a consistent, uniform manner

Monitor, and as necessary, coordinate incident response activities of other departments to remain abreast of the status and to identify trends

Manage a team of Sr. Analysts responsible for handling day-to-day and large privacy incidents, ensuring thorough investigation, careful documentation, and timely resolution of incidents in a high-volume, fast-paced environment

Collaborate with Privacy Legal and Compliance Operations, IT, Cigna Information Protection, and Enterprise Risk Management, and other stakeholders to ensure coordinated incident handling and timely resolution

Partner with Cigna Information Protection team to test and execute the cyber-incident response playbook for key clients

Lead key client relationships to ensure all contractual and costly performance guarantees are met, including reporting incidents in accordance with the contract and perform ongoing daily communication with clients until incident is closed

Support strategic compliance initiatives, including internal and external audits, policy development, and employee training

Qualification

Privacy incident managementHealthcare compliance experiencePrivacy management softwareAnalytical skillsBreach notification lawsCommunication skillsInterpersonal skillsIncident tracking toolsRegulatory reportingRisk assessmentTeam leadership