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Memorial Healthcare System · 1 day ago

Patient Financial Services Representative I - PT - Days - MRH

Memorial Regional Hospital

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Memorial Healthcare System is dedicated to improving the health and quality of life for the people entrusted to their care. The Patient Financial Services Representative serves as the first point of contact for patients and guarantors, gathering and verifying necessary demographic, financial, and insurance information to ensure a smooth process in the hospital or medical office setting.

Health Care

H1B Sponsor Likely

Responsibilities

Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active

Determines correct insurance filing order, if multiple insurance coverages are effective for that service

Provides exceptional customer service and ensures all questions and concerns are addressed in a timely and courteous manner

May guide the patient to appropriate destination for services

Obtains pre-certification and authorization

May schedule walk-in appointments for services offered

May perform patient discharge functions including, but not limited to, review of after visit summary (AVS), future appointment scheduling, and referrals

Interviews patients and guarantors at the workstation or bedside to obtain all necessary information, including a copy of the patient or guarantor identification card

Explains polices including all regulatory and financial consent forms; secures all required signatures

Collects patient out-of-pocket responsibility per collection guidelines

Provides patient estimates as requested

Prepares and balances a daily deposit of all payment collections

May confirm physician and prescription orders ensuring accuracy

Qualification

Customer ServiceEffective CommunicationCritical ThinkingOrganization SkillsProblem SolvingAccountabilityPatient Care NavigationTeam Work

Required

High School Diploma or Equivalent (Required)

Requires excellent communication skills, critical thinking skills, decisive judgment, and the ability to work with minimal supervision

Must be able to work in a stressful environment and take appropriate action

Ability to work and build relationships collaboratively

Preferred

One (1) year of related hospital, medical office, or customer service experience preferred

Company

Memorial Healthcare System

Be at the heart of exceptional care.

Founded in 1953

Easton, Maryland, USA

10001+ employees

http://www.memorialregional.com

H1B Sponsorship

Memorial Healthcare System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (15)

2023 (4)

2022 (3)

2021 (4)

2020 (4)