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Tecovas · 1 day ago

Assistant Store Manager-5th and Broadway

Nashville, TN

Full-time

Onsite

Mid, Senior Level

3+ years exp

Tecovas is the first direct-to-consumer western brand, focused on creating the best western boots and apparel. They are seeking a Full-Time Assistant Store Manager to enhance customer experience and manage store operations, fostering team development and ensuring effective visual and business operations.

Direct SalesE-CommerceFashion

Responsibilities

Supports the Store Manager in recruiting, hiring, and retaining top talent

Supports the Store Manager in creating and maintaining a succession strategy

Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities

Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports

Cultivates an environment of genuine customer connection

Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values

Facilitates an energized pace, positive service environment and team development

Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer

Facilitates the sharing of product knowledge

Upholds stock-to-sales processes, presentation standards, and manages product placement

Maintains an effective store structure, floor plan, and appropriate fixture usage

Upholds and ensures compliance with shipments, transfers and restock standards

Adheres to and develops awareness around internal and external Loss Prevention procedures

Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards

Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision

Qualification

Retail ManagementCustomer ServiceLeadershipMerchant SkillsCoachingHonestyTeam DevelopmentConflict ResolutionProactive Work Ethic

Required

3+ years Retail Management experience (Store Manager experience preferred)

Exceptional leadership, selling, and customer service skills

Strong merchant skills and a history of delivering financial results

Proven record of hiring and developing great talent

Experienced in coaching, counseling & conflict resolution

Independent, proactive, results-driven work ethic

Utmost character, honesty, and transparency

High School Diploma required (College Degree preferred)

Must be at least 18 years of age or older

Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory

Ability to deliver excellent customer service while implementing loss prevention practices

Able to lift up to 30lbs regularly and perform store maintenance tasks

Must have reliable transportation

Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed